{"id":3595101,"url":"https://alion.io/job/corewell-health-support-servces-supervior","title":"Support Servces Supervior","company":{"id":1776075,"name":"Corewell Health","domain":"corewellhealth.org","url":"https://alion.io/company/corewellhealth","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":93,"ghost_share":0,"stale_share":0.892,"repost_share":0.022,"time_to_fill_p50_days":12,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dearborn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2162},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T00:00:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-05T09:31:40Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary\nProvides Customer Service focused leadership by maintaining shift accountability through the supervision of workflow for support services departments including Nutrition/Environmental services, Patient Transport and Hospitality Technician operations. Assists manager with employee development, education and disciplinary actions on assigned shifts. Collects, monitors, analyzes summarizes data to identify potential process inefficiencies and/or quality assurance issues\nMentors and guides employees in their current role and professional growth, provides consistent and continuous input regarding employee performance. Communicates, collaborates and acts as a resource to customers, employees, management and other members of the health care team with regard to any care issues within scope.\nEssential Functions\nAssumes shift accountability for supervising the daily activities of team members to ensure consistentcy with current policies, procedures, protocols and standards. Makes suggestions for change and provides input into policies, procedures, and goals.\nSupports the development of the staff schedule to ensure operational needs are met and overtime costs and FTE’s are managed through payroll verification.\nResponsible for interviewing, hiring, and training employees; planning and assigning work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\nActs as a customer advocate by providing ongoing communication with customers, staff, and management regarding service issues.\nAssists in the development / data collection / analysis / action plan related to area of responsibility.\nQualifications\nRequired High School Diploma or equivalent \nPreferred Associate's Degree or equivalent \n3 years of relevant experience Related experience in one or more of the service lines that will be managed Required\n2 years of relevant experience Leadership Required\n1 year of relevant experience Customer Service Required\nCRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required Or \nCRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required \nCRT-Basic Life Support Instructor (BLS INSTR) - ARC American Red Cross 90 Days preferred Or \nCRT-Basic Life Support Instructor (BLS INSTR) - AHA American Heart Association 90 Days preferred \nCRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board ANSI National Accreditation Board 90 Days required \n\nPhysical Demands\nPallet to Waist (6\" from floor) > 5 lbs: Seldom up to 10 lbs\nWaist to Waist > 5 lbs: Seldom up to 10 lbs\nWaist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs\nWaist to Overhead > 5 lbs: Seldom up to 5 lbs\nBilateral Carry > 5 lbs: Seldom up to 10 lbs\nUnilateral Carry > 5 lbs: Seldom up to 10 lbs\nPushing Force > 5 lbs: Seldom up to 10 lbs\nPulling Force > 5 lbs: Seldom up to 10 lbs\nSitting: Frequently\nStanding: Occasionally\nWalking: Frequently\nForward Bend - Standing: Seldom\nForward Bend - Sitting: Seldom\nTrunk Rotation - Standing: Seldom\nTrunk Rotation - Sitting: Occasionally\nSquat: Seldom\nStair Climbing: Seldom\nCrawling / Kneeling: Seldom\nDriving: Seldom\nReach - Above Shoulder: Seldom\nReach - at Shoulder or Below: Seldom\nHandling: Occasionally\nForceful Grip > 5 lbs: Seldom\nForceful Pinch > 2 lbs: Seldom\nFinger/Hand Dexterity: Frequently\nVisual Acuity ¹ [None = No; Seldom = Yes]: Seldom\nHow Corewell Health cares for you\nComprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.\nOn-demand pay program powered by Payactiv\nDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!\nOptional identity theft protection, home and auto insurance\nTraditional and Roth retirement options with service contribution and match savings\nEligibility for benefits is determined by employment type and status\nPrimary Location\nSITE - Dearborn Hospital - 18101 Oakwood Blvd - DearbornDepartment Name\nEVS Transport and Linen Leadership CHE - CorporateEmployment Type\nFull timeShift\nDay (United States of America)Weekly Scheduled Hours\n40Hours of Work\n11:00 p.m. to 7:30 a.m.Days Worked\nMonday to FridayWeekend Frequency\nVariable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.\nCorewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.\nCorewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.\nAn interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.\nYou may request assistance in completing the application process by calling 616.486.7447.","description_format":"text","description_chars":5999,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-02T02:01:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 61 · green card filings: 8","filings_12m":61,"filings_prev_12m":39,"green_card_filings_12m":8,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":59,"band":"ok","label":"Likely open","p_open":1,"p_active":0.661,"p_room":0.9,"age_days":4,"expected_fill_days":12,"reasons":["conf:2","stale_co","urgency","win:mid","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/corewell-health-support-servces-supervior","json_url":"https://alion.io/job/corewell-health-support-servces-supervior.json","meta":{"generated_at":"2026-11-05T13:16:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17075,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1776075},"rest":"https://alion.io/mcp/rest/get_company?id=1776075"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcorewell-health-support-servces-supervior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcorewell-health-support-servces-supervior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcorewell-health-support-servces-supervior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/corewell-health-support-servces-supervior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcorewell-health-support-servces-supervior"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3595101}},{"tool":"search_jobs","arguments":{"company":"corewellhealth.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3595101},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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