{"id":1938149,"url":"https://alion.io/job/corient-deskside-support-engineer-3","title":"Deskside Support Engineer","company":{"id":708265,"name":"Corient","domain":"corient.com","url":"https://alion.io/company/corient","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":8,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-10-08T05:49:30Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64000,"max":96000,"currency":"USD","period":"year","gross":null,"usd_annual":96000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Office","optional":false},{"name":"OneDrive","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Model Context Protocol","optional":true}],"status":"live","first_seen_at":"2026-10-05T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T22:16:25Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Join a team that values your ambition and empowers your growth\nAt Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations. We are always looking for talented and motivated individuals to join our team. If you want to work for a company that values your contributions and supports your growth, we would like to meet you.\nKey Responsibilities\nDeliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users.\nTroubleshoot problem areas promptly and accurately, providing end-user assistance as needed.\nResolve complex issues and collaborate with other teams to identify root causes and solutions.\nInstall, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance.\nDocument incidents, problems, requests, and tasks in Corient’s ITSM system.\nEscalate critical incidents to management as necessary.\nPerform day-to-day operational activities related to inventory, shipping and receiving IT hardware.\nWork independently while being a collaborative team member committed to team success.\nFollow standard operating procedures for processes and documentation.\nAbility to travel and work onsite 5 days a week\nAvailability to work after hours or on weekends as required.\nTravel may be required (up to 10%).\nRequired Qualifications\nAssociate degree (or equivalent proven industry experience).\n3-4 years of experience in deskside support with a focus on end-user services.\nStrong problem-solving, analytical and customer service skills.\nExperience troubleshooting and installing laptops, printers, and mobile devices.\nProficiency with Windows 11.\nKnowledge of Microsoft Office applications such as OneDrive, SharePoint, Microsoft Outlook, Teams, Excel, Word and PowerPoint.\nExperience with ticketing and incident management platforms, for managing user requests and escalations\nKnowledge of networking fundamentals and remote support tools.\nPreferred Qualifications\nA+ Certification (Highly Preferred).\nBachelor’s degree.\nExperience with Active Directory administration\nExperience with Citrix and RingCentral.\nExperience with cloud printing solutions such as Printix or Papercut.\nExperience with Video Conference and Collaboration technologies.\nExperience working with Active Directory.\nMicrosoft MCP Certifications.\nThis position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.\nPay Information:\nThis position is exempt and is paid according to the laws of the State of California. The pay range for this position is $64,000-$96,000 per year. We are required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.\nPhysical Requirements\nThis position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer. Corient seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.\nThis position may require the ability to lift up to 15 pounds.\nThis position is required to work onsite 4 days per week.\nU.S. Eligibility Requirements\nMust be 18 years of age or older.\nMust have unrestricted work authorization to work in the United States. For U.S. employment opportunities, Corient hires U.S. citizens or permanent residents. Exceptions to these requirements will be determined based on shortage of qualified candidates with a particular skill. Corient will require proof of work authorization.\nCorient participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.\nMust be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure.\nWhat You Can Expect from Us\nOur dedication to the Employee Experience at Corient is aimed at supporting, empowering, and inspiring our talented team through:\n401(k) Plan with Employer Matching \nFour Medical Plan options that is generously subsidized by Corient\nEmployer paid Dental, Vision & Life and AD&D Insurance \nEmployer paid Short-term & Long-term Disability \nPaid Maternity & Parental Leave \nFlexible Spending Accounts & Health Savings Accounts\nDependent Care FSA \nCommuter & Transit FSA \nCorporate Discount Program - Perkspot \nTraining Reimbursement \nPaid Professional Designations \nGiving back to the community - Volunteer days\nCorient is the world’s largest multi-family office and non-bank wealth manager focused on serving ultra-high- and high-net-worth clients. As the industry’s only global professional services partnership, we combine the personal service and objectivity of a boutique with the scale and resources of a global institution. Our partnership model fosters collaboration over competition, bringing together the collective expertise of Corient to each relationship to deliver a transparent, client-first experience. As a fully integrated global firm, we deliver comprehensive solutions across investment management, wealth strategy and family office services to help clients simplify their lives, manage their wealth and establish lasting legacies.\nFull participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all our employees and expect each of our employees to honor this commitment in their daily responsibilities.\nWe are an equal opportunity employer. All candidates will be recruited and, if applicable, selected and employed without regard to sex, race, religion, marital status, veteran status, age, national origin, sexual orientation, gender identity, color, creed, ancestry, disability, genetic information or any other basis prohibited by law.\nThis position description is intended to provide a general overview of the expectations and responsibilities of this position and may not include all tasks that may be assigned. As the nature of business demands change, so may the functions of this position. Additional duties and responsibilities may be assigned with or without notice.\nCorient refers to the separate but affiliated entities under common control of Corient Holdings Inc. 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