{"id":2363306,"url":"https://alion.io/job/cornbreadhemp-cx-experience-advisor","title":"CX Experience Advisor","company":{"id":1796637,"name":"Cornbreadhemp","domain":"cornbreadhemp.com","url":"https://alion.io/company/cornbreadhemp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Louisville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T19:56:54Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-13T00:06:09Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Location: Hybrid or Remote (U.S.)\nStarting Pay: $20 per Hour\nThe Role\nAs a Customer Experience Advisor, you will be the first point of contact for customers, assisting with inquiries, order management, and product knowledge. This entry-level role will provide you with the opportunity to learn about our products and grow your expertise while helping our customers achieve their wellness goals with Cornbread Hemp products.\nWho You Are\nYou thrive in a fast-paced environment and have a passion for helping others. You’re dependable and take pride in providing excellent service. Your ability to remain adaptable and accountable as we expand is essential. You possess a growth mindset and are eager to contribute to the team and Cornbread Hemp’s mission of improving wellness.\nWhat You’ll Do\nRespond to customer inquiries via phone, email, and chat.\nProvide accurate product knowledge and assist with order placements, returns, and product-related questions.\nAssist customers with managing their accounts and subscriptions.\nMaintain secure, accurate records of customer interactions.\nCollaborate with other teams to resolve customer issues.\nStay informed on product knowledge, industry trends, and company policies.\nSkills and Experience\n0-2 years of customer service or retail experience.\nStrong communication and problem-solving skills.\nAbility to multitask and work efficiently in a fast-paced environment.\nEmpathy-driven approach to customer interactions.\nKnowledge of CBD products is a plus but not required.\nWhat We Offer\nHealth, dental, and vision benefits\nPaid time off\n401(k) plan\nEmployee discount and $75 per month stipend for CBH products\nOpportunities for professional growth and development","description_format":"text","description_chars":1703,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T16:14:20Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.755,"p_room":0.75,"age_days":13,"expected_fill_days":16,"reasons":["conf:2","win:late","comp:junior"],"computed_at":"2026-10-13T02:14:02Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/cornbreadhemp-cx-experience-advisor","json_url":"https://alion.io/job/cornbreadhemp-cx-experience-advisor.json","meta":{"generated_at":"2026-10-13T02:14:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3268,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1796637},"rest":"https://alion.io/mcp/rest/get_company?id=1796637"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcornbreadhemp-cx-experience-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcornbreadhemp-cx-experience-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcornbreadhemp-cx-experience-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cornbreadhemp-cx-experience-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcornbreadhemp-cx-experience-advisor"}]}