Admissions Operations Specialist, Undergraduate Admissions Office (Hybrid)

The Opportunity

Every application tells a story, and behind every successful admissions cycle is a team committed to accuracy, service, and operational excellence. As an Admissions Operations Specialist in Cornell University's Undergraduate Admissions Office (UAO), you will play a vital role in supporting prospective students from around the world by processing application materials, maintaining data integrity, supporting international admissions operations, and providing exceptional service to applicants, families, and school counselors.

This position is ideal for someone who enjoys working in a high-volume, deadline-driven environment, has strong attention to detail, and takes pride in handling sensitive information with accuracy and confidentiality.

Responsibilities:

• Process undergraduate application materials and supporting documents for first-year andtransferapplicants

• Review, analyze, enter, andmaintainapplicant data in admissions systems

• Review transcripts and other educational documents todeterminewhether materials meet application requirements, verifying the accuracy and completeness of application records and admissions checklists

• Reconcile data discrepancies and support data quality initiatives within admissions systems.

• Maintain the confidentiality and integrity of student records and admissions data

• Assistwith administrative processes related to international student enrollment: support review of financial documentationsubmittedby admitted international students

• Serve as a Designated School Official (DSO) upon completion of required training, managing international student records and supporting compliance with federal immigration regulations

• Communicate with studentsregardingadmissions, enrollment, and financial aid-related questions, resolving routine issues and appropriately escalating complex concerns

• Collaborate with campus partners to support international student enrollment

• Provide guidance on admissions procedures, application requirements, deadlines, andapplicant portalnavigation, delivering professional, patient, and service-oriented support throughout the admissions cycle

• Support process improvement efforts and helpidentifydata quality issues within admissions systems

Please note: Submission of both a cover letter and resume isrequiredfor consideration for this position.

About Unit

The Undergraduate Admissions Office (UAO) provides leadership for prospect management, student recruitment and communication, admissions social media, application processing, the prospective student visit experience, yield strategy and coordination, market research, long-range planning, and admissions volunteer engagement. UAO also directs university-wide enrollment efforts for special populations, including the recruitment, selection, and enrollment of underrepresented students and international students.

What We Need

• Associate’s degree and 2-4 years of relevant experience, or an equivalent combination of education and experience

• Exceptional organizational and time management skills

• Professional demeanor, excellent communication skills, both oral and written

• Demonstrated experience working in a high volume/high pressure environment is strongly preferred

• Experience handling sensitive and confidential information with professionalism and discretion

If you have all those things,great! We have a few more things that we would prefer you to have, butit’sok if youdon’t.

• Experience with educational systems and documents, transcripts and working with sensitive and confidential information

• Knowledge of Slate (CRM), PeopleSoft (SIS), SharePoint, Microsoft Office Suite, and Google Docs

Rewards and Benefits

• This position follows a hybrid work arrangement. During theinitialonboarding and training period, the successful candidate should expect to work primarily on campus. Following training, a hybrid schedule will beestablishedin partnership with the supervisor and based on operational needs.

Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits:Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility forobservingfaiths andtraditionswe also offer twoadditionalfloating holidays. Learn more about our generous leave provisions:Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits:Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

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Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

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The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email [email protected].

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Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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