# Customer Advisor Team Lugano - ref. 1142

We are seeking a highly skilled individual to expertly handle, process and/or forward client calls and partner enquiries, in German, French, Italian and English, on various topics related to cards payment, in accordance with our work instructions. Key responsibilities: Answer incoming calls and handling inquiries from customers and business partners in German, French, Italian and English Receive and process client complaints and issues related to credit, prepaid and debit cards Ensure timely and satisfactory resolution of client concerns to enhance client satisfaction and loyalty Ensure all customer interactions and processes comply with internal quality standards and legal regulations Proactively find solutions for client complaints and escalating complex cases to the appropriate department Identify sales opportunities (selling and upselling) during interactions with the customers What do we offer? Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance Numerous benefits and incentives Well-being, motivational and team-building activities Requirements For the job opening, we are looking for candidates who meet

- **Id**: 3692197
- **Url**: <https://alion.io/job/corner-customer-advisor-team-lugano-ref-1142>
- **Role**: Sales
- **Role family**: Sales
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Lugano, Switzerland
- **Countries**: CH
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-29T09:56:01Z
- **Employer posted date**: 2026-10-29
- **Last verified at**: 2026-11-10T08:36:56Z
- **Board verified**: yes
- **Days open**: 12
- **Description format**: text
- **Description chars**: 1576
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Commercial & Retail Banks, Cards & Card Issuing

## Company

- **Id**: 1899334
- **Name**: Cornèr
- **Domain**: corner.ch
- **Url**: <https://alion.io/company/corner-ch>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Recruitee

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 42
- **Computed at**: 2026-11-10T06:52:35Z

## Trust

- **Level**: ok
- **Days open**: 12

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: Italian; Level: All levels; Optional: no
- Language: French; Level: All levels; Optional: no
- Language: German; Level: All levels; Optional: no
- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-03T16:58:43Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 11
- **Expected fill days**: 42
- **Reasons**: conf:3, win:early
- **Computed at**: 2026-11-10T06:52:35Z

---
[Page](https://alion.io/job/corner-customer-advisor-team-lugano-ref-1142) · [JSON](https://alion.io/job/corner-customer-advisor-team-lugano-ref-1142.json)

Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.