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Salary
≈ $28k – $61k per year (Estimated)
Location
In office (Heredia)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 2, 2026. Cornerstone OnDemand scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Cornerstone OnDemand is a Santa Monica, California software company that sells a cloud platform for workforce readiness, covering learning, talent development, skills intelligence and compliance training with AI agents. Founded in 1999 and taken private by Clearlake Capital in 2021, it serves employers worldwide and runs large engineering and support hubs in Hyderabad and Pune in India, Krakow in Poland and Heredia in Costa Rica. It hires AI engineers and scientists, forward deployment and solution engineers, SDETs, technical consultants, product support engineers, instructional designers and sales staff.

The Billings Supervisor will be responsible for the assistance in the management of a team of Billings Specialists. The ideal candidate is a self-starter, able to multi-task, detail oriented, honest, hardworking, and able to interact with internal departments, management, and service providers on a daily basis. This candidate must be focused, intelligent, dependable, motivated and able to have fun.

In this role you will… Be responsible for planning and organizing a billing team, including, leading, building and mentoring Guides billing team actions by researching, developing, writing, and updating billing policies, procedures, methods, and guidelines Reviewing and managing service tickets and reviewing responses to ensure accuracy Ensures the accuracy of billing reports and metrics and uses the information to review productivity and accuracy of the billing team Consistently reviews the effectiveness of billing processes and makes recommendations for improvement Coordinate billing audit and compliance activities and validate adherence to SOX controls and other compliance guidelines Be responsible for the resolution of complex billing matters Maintain strong customer relationships to ensure the immediate resolution of problems as well as being responsive to future needs Review complex multi-year contracts and related sales orders Coordinate with various departments to support our monthly and quarterly close procedures You’ve got what it takes if you have… B.S./B.A. in Business Administration, Accounting or Finance 3+ years of experience with at least 1 year of supervising/managing employees Must have strong critical thinking, written, and verbal communication skills Excellent understanding of Finance, with particular emphasis in Credit, Billing, and Collections (Accounts Receivable) Ability to work independently and is a team player Proven experience in working in a team under pressure to meet deadlines Proficiency in Excel and Word. Experience with Oracle and Salesforce is a plus

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