{"id":1363779,"url":"https://alion.io/job/coros-customer-support-specialist-french","title":"Customer Support Specialist - French","company":{"id":1790480,"name":"COROS","domain":"coros.com","url":"https://alion.io/company/coros-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CEST","utc_offset_min":1,"utc_offset_max":1},"hiring_geo_confidence":"inferred","locations":["Paris, France"],"countries":["FR"],"hiring_countries":["DE","FR","GB","AT","BE","BG","HR","CZ","DK","FI","HU","IE","IT","NL","NO","PL","RO","ES","SE","CH","EE","GR","IS","LV","LI","LT","LU","MT","PT","SK","SI"],"hiring_countries_total":31,"salary":{"min":28000,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":31925},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-22T07:57:10Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-05T14:30:38Z","board_verified":false,"closed_at":"2026-10-05T14:30:38Z","days_open":13,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":13},"description":"The Opportunity\nWe are rapidly expanding our team and are seeking talented support specialists to reliably resolve issues delightfully and efficiently. Core to our mission is providing a world class level of product support to our users and athletes that matches the world class quality of our products.\nWe're looking for individuals who are passionate about sports and technology and are eager to contribute to the daily training experience of COROS users. Must be a people person, able to thrive in a fast-paced, growing environment, and dedicated to providing the best possible professional service interactions via phone, email, and chat.\nYour playground\nReliably resolve issues delightfully and efficiently via phone, email, and chat.\n\nLearn, master, and maintain up to date knowledge of all products, and the ability to effectively and efficiently troubleshoot issues their proper solution.\n\nPerform other job duties and projects as directed including but not limited to order tracking, outbound contact projects, data entry, etc.\n\nContribute to a positive, productive, and team-oriented work environment.\n\nCommunicate effectively and professionally across departments to deliver feedback, resolve technical issues, etc.\n\nWork with leadership and peers to constantly improve the customer experience.\n\nAdhere to defined attendance standards and stay in good communication with leadership and be available at all times during working hours.\n\nMaintain a positive and constructive attitude and work with leadership to continually apply feedback and sharpen both knowledge and skills.\n\nWhat you bring to the starting line\n3+ years of Customer Service Experience is preferred.\n\nWillingness to work 9am to 6pm CEST. (weekend option available)\n\nExcellent verbal and written communication skills.\n\nCareful attention to detail and procedures.\n\nUnderstanding of basic business/communication software and the ability and willingness to learn COROS systems and processes.\n\nReliable internet as well as a quiet and secluded work area for remote work is a must.\n\nA genuine passion for sports and movement.\n\nA customer-focused mindset paired with empathy and being a great listener.\n\nBeing a critical thinker, displaying great judgment, ownership, and decision making.\n\nProfessional French speaking ability and fluency in English.\n\nThe Package\nWork in a dynamic, motivated, and growing team.\n\nCreative freedom and space for independent work.\n\nFlat hierarchy with short decision-making processes.\n\n25 days of paid vacation plus standard local holidays.\n\nLocation: Hybrid if you are located near our office in Almería, Spain or remote within Europe\n\nCompensation: The base salary range for this position starts at €28.000,- annually with the possibility to earn a performance-based bonus on top. The final offer depends on your experience, background, and location.","description_format":"text","description_chars":2853,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"region"},{"name":"France","iso":"FR","kind":"country"},{"name":"United Kingdom","iso":"GB","kind":"region"},{"name":"Austria","iso":"AT","kind":"region"},{"name":"Belgium","iso":"BE","kind":"region"},{"name":"Bulgaria","iso":"BG","kind":"region"},{"name":"Croatia","iso":"HR","kind":"region"},{"name":"Czech Republic","iso":"CZ","kind":"region"},{"name":"Denmark","iso":"DK","kind":"region"},{"name":"Finland","iso":"FI","kind":"region"},{"name":"Hungary","iso":"HU","kind":"region"},{"name":"Ireland","iso":"IE","kind":"region"},{"name":"Italy","iso":"IT","kind":"region"},{"name":"Netherlands","iso":"NL","kind":"region"},{"name":"Norway","iso":"NO","kind":"region"},{"name":"Poland","iso":"PL","kind":"region"},{"name":"Romania","iso":"RO","kind":"region"},{"name":"Spain","iso":"ES","kind":"region"},{"name":"Sweden","iso":"SE","kind":"region"},{"name":"Switzerland","iso":"CH","kind":"region"},{"name":"Estonia","iso":"EE","kind":"region"},{"name":"Greece","iso":"GR","kind":"region"},{"name":"Iceland","iso":"IS","kind":"region"},{"name":"Latvia","iso":"LV","kind":"region"},{"name":"Liechtenstein","iso":"LI","kind":"region"},{"name":"Lithuania","iso":"LT","kind":"region"},{"name":"Luxembourg","iso":"LU","kind":"region"},{"name":"Malta","iso":"MT","kind":"region"},{"name":"Portugal","iso":"PT","kind":"region"},{"name":"Slovakia","iso":"SK","kind":"region"},{"name":"Slovenia","iso":"SI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports","Outdoor Sports"],"lifecycle":[{"event":"open","at":"2026-09-28T00:58:54Z"},{"event":"close","at":"2026-10-05T14:30:38Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":31925,"is_top_pay":false},"html_url":"https://alion.io/job/coros-customer-support-specialist-french","json_url":"https://alion.io/job/coros-customer-support-specialist-french.json","meta":{"generated_at":"2026-10-21T20:51:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29708,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1790480},"rest":"https://alion.io/mcp/rest/get_company?id=1790480"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoros-customer-support-specialist-french"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoros-customer-support-specialist-french"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoros-customer-support-specialist-french"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coros-customer-support-specialist-french\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoros-customer-support-specialist-french"}]}