{"id":366696,"url":"https://alion.io/job/corpay-account-manager","title":"Account Manager","company":{"id":3570,"name":"Corpay","domain":"corpay.com","url":"https://alion.io/company/corpay","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":93,"open_postings":11,"ghost_share":0,"stale_share":0.273,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Auckland, New Zealand"],"countries":["NZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":96000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2006},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-11T00:00:00Z","employer_posted_date":"2026-08-11","last_verified_at":"2026-10-11T00:12:27Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Your role\nWhat you'll be doing\nWhat We Need\nCorpay is a global leader in business payments, delivering innovative solutions and exceptional service to businesses across Australasia and around the world. We're looking for commercially minded Account Managers to join our Ellerslie team.\nAs an Account Manager, you'll maximise customer retention and commercial value by understanding your customers' business needs and delivering market-leading service and solutions.\nThis is a growth and retention-focused account management role, where your success will come from strengthening existing customer relationships, identifying opportunities to expand account value, and delivering exceptional customer experiences. You'll play a key role in driving retention and revenue growth across your customer portfolio while balancing customer advocacy with strong commercial outcomes.\nYour ability to negotiate, influence stakeholders, identify growth opportunities and deliver mutually beneficial solutions will be critical to your success.\nWe offer a highly competitive salary, plus a monthly performance incentive. Working hours are Monday to Friday, 11:30am - 7:30pm. If you're driven, proactive and passionate about building strong customer relationships while identifying opportunities for growth, we'd love to hear from you.\nHow We Work\nFollowing three months of training as an Account Manager, you will be expected to work in a hybrid (3 days in office/2 days from home) environment. Corpay will set you up for success by providing:\nAssigned workspace in Ellerslie office\nCompany-issued equipment\nFormal, hands-on training\nRole Responsibilities\nThe responsibilities of the role will include:\nNegotiate commercial terms and contracts, balancing customer outcomes with commercial objectives to deliver mutually beneficial results.\nDrive customer retention through proactive engagement, solution-focused conversations and exceptional service.\nGrow your customer portfolio by identifying upselling, cross-selling and account expansion opportunities.\nDevelop compelling solutions that strengthen customer engagement, loyalty and long-term value.\nResolve customer issues quickly and professionally, creating positive experiences that build trust and advocacy.\nBuild and maintain strong relationships with key customers, developing a deep understanding of their business goals and challenges.\nAct as the primary point of contact, providing consistent, proactive communication and strategic support.\nCollaborate with Sales, Commercial, Credit and Customer Service to deliver seamless customer experiences.\nMonitor customer health, market trends and competitor activity to identify opportunities and mitigate risk.\nPresent meaningful performance insights and recommendations using customer and commercial data.\nDeliver against key performance measures including customer retention, portfolio growth, revenue expansion and customer satisfaction.\nQualifications & Skills\n3 to 5 years’ previous experience in Account Management, Relationship Management or a customer-facing commercial or sales role, with a proven ability to build long-term partnerships and grow customer value.\nExperience within payments, fuel, fleet, automotive, energy, financial services or card products will be highly regarded.\nA commercial mindset with a passion for customer growth and retention.\nProven success in growing existing customer portfolios through relationship management and solution selling.\nStrong negotiation and influencing skills, with the confidence to engage stakeholders at all levels, including executive and C-suite.\nExceptional communication and relationship-building skills.\nStrong commercial judgement, analytical thinking and problem-solving capability.\nThe ability to manage multiple priorities while maintaining exceptional attention to detail.\nExperience using CRM systems to effectively manage customer portfolios and opportunities.\nAbout Corpay\nAbout Corpay\nCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.\nAt Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.\nAs part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.\nNotice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.\nLearn more about Corpay: https://www.corpay.com\nTransparency & Compliance\nEqual Opportunity Employer\nCorpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.\nUse of Artificial Intelligence in Hiring\nCorpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.\nCandidate Privacy Notice\nFor information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.\nPay Philosophy\nCorpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. 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