{"id":1735667,"url":"https://alion.io/job/corsicatech-business-systems-administrator","title":"Business Systems Administrator","company":{"id":2188811,"name":"corsicatech","domain":"corsicatech.com","url":"https://alion.io/company/corsicatech","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Wayne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":152000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":620},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Microsoft Entra ID","optional":false}],"status":"live","first_seen_at":"2026-09-21T19:32:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-20T01:36:40Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Business Systems Administrator\nPosition Summary\nCorsica Technologies is seeking a highly motivated Business Systems Administrator to join its AI Innovation & Automation team. This role is responsible for administering, supporting, and continuously improving key business and operational technology platforms that support both internal operations and client service delivery. The Business Systems Administrator will serve as a trusted technical resource for internal stakeholders and clients, helping administer critical business platforms, support operational processes, and ensure users can effectively leverage technology to perform their work efficiently and effectively.\nThis position supports a variety of business-critical platforms, including Microsoft 365, Microsoft Azure, Entra ID, Dynamics 365, Datto RMM, IT Glue, and Autotask. The role will contribute to client onboarding activities, user administration, documentation management, process standardization, and operational improvement initiatives while collaborating across multiple teams to enhance service quality and scalability.\nAs a member of the AI Innovation & Automation organization, this role offers the opportunity to work with leading cloud, automation, and artificial intelligence technologies in an enterprise environment. The Business Systems Administrator will partner closely with automation and engineering resources to support process improvements, automation initiatives, and emerging AI solutions that drive greater operational efficiency and business value.\nKey Responsibilities\nSystems Administration & Support\nAdminister, maintain, and support business-critical systems and platforms including Microsoft 365, Microsoft Azure, Entra ID, Dynamics 365, Datto RMM, IT Glue, and Autotask.\nManage user provisioning, access requests, licensing, permissions, and platform configuration changes.\nServe as a technical resource for system users by assisting with platform-related questions, access requests, configuration needs, and technology issue resolution.\nTroubleshoot and resolve platform, application, and user administration issues that impact business operations.\nCoordinate with internal teams, vendors, and clients to maintain platform performance and resolve operational issues.\nSupport platform governance, standards, documentation, and operational best practices.\nClient Onboarding & Deployment Support\nCoordinate and execute client onboarding activities within supported systems and platforms.\nConfigure client environments according to established standards and documented procedures.\nCollaborate with internal stakeholders to support successful client onboarding and deployment activities.\nAssist in the development and maintenance of onboarding standards, documentation, and operational procedures.\nIdentify opportunities to improve onboarding efficiency, consistency, and scalability.\nPartner with automation team members to support the implementation of process improvements and automated onboarding workflows.\nDocumentation & Process Improvement\nCreate and maintain accurate documentation for systems, configurations, onboarding procedures, and operational processes.\nAssist in managing and improving documentation repositories and knowledge management practices.\nContribute to the development of operational standards, procedures, and system administration best practices.\nEvaluate existing workflows and recommend improvements that enhance efficiency, consistency, and user experience.\nEnsure documentation remains current, organized, and aligned with business requirements.\nAutomation Collaboration\nWork with members of the AI Innovation & Automation team to identify opportunities for operational improvement.\nParticipate in automation initiatives designed to reduce manual effort and improve service delivery.\nAssist with testing, validation, and adoption of new automated processes and workflows.\nProvide operational and technical input that supports continuous improvement initiatives across the organization.\nCompetencies\nSuccessful candidates will demonstrate:\nAbility to function effectively in a fast-paced environment.\nAbility to translate business requirements into effective platform administration and configuration decisions.\nExcellent organizational and time management skills.\nStrong attention to detail and commitment to quality.\nEffective verbal and written communication abilities.\nStrong troubleshooting and problem-solving capabilities.\nAbility to prioritize multiple tasks and manage competing deadlines.\nAbility to work independently while contributing effectively within a team environment.\nCommitment to continuous learning and professional development.\nAbility to understand and respond to end-user needs in a professional and customer-focused manner.\nStrong sense of accountability and follow-through.\nAdaptability and willingness to embrace process improvement and change.\nEducation & Experience\nRequired\nAssociate degree in Information Technology, Information Systems, Computer Science, or a related field; or an equivalent combination of education, technical certifications, and experience.\n4+ years of experience administering business systems, cloud platforms, or IT operational platforms.\nExperience supporting Microsoft 365 environments, including user administration and licensing.\nExperience with Microsoft Azure and Entra ID administration.\nExperience with Datto RMM, IT Glue, Autotask, or similar business and IT operations platforms.\nExperience troubleshooting business applications, cloud platforms, system integrations, and user administration issues.\nExperience creating and maintaining technical and process documentation.\nExperience working within managed services, IT services, or technology consulting environments.\nPreferred\nMicrosoft certifications related to Microsoft 365, Azure, Identity Management, Power Platform, or related technologies.\nExperience supporting client onboarding and technology deployment activities.\nExperience administering or supporting Dynamics 365.\nExperience contributing to process improvement and standardization initiatives.\nExperience working with workflow automation platforms, Power Platform, Copilot Studio, or similar automation technologies.\nFamiliarity with IT service management (ITSM) concepts, such as ITIL, and best practices.\nWork Environment\nThis is a full-time position operating in a professional office and remote collaboration environment.\nWork may be performed from a corporate office location, approved remote workspace, or a hybrid arrangement based on business requirements.\nThe role requires extended periods of computer and technology usage.\nOccasional travel may be required to support client onboarding, implementation activities, training, or company events.\nThe position requires the ability to manage multiple priorities and deadlines within a dynamic and evolving environment.\nReporting Structure\nReports To: Director of AI Innovation\nDirect Reports: None\nKey Working Relationships\nAI Innovation & Automation Team\nService Operations Teams\nClient Experience Teams\nInternal Business Operations Stakeholders\nPlatform Vendors and Technology Partners\nInternal Employees and External Clients\nPosition Attributes\nThe successful candidate will:\nBe highly organized and detail-oriented.\nDemonstrate a strong desire to help others and improve operational efficiency.\nTake initiative in identifying opportunities for process improvement.\nCommunicate effectively with both technical and non-technical audiences.\nThrive in a collaborative, team-oriented environment.\nMaintain a positive, professional demeanor when supporting users and clients.\nBalance day-to-day support responsibilities with longer-term improvement initiatives.\nConsistently meet expectations for attendance, quality, responsiveness, and performance.\nWhy Join the Team\nThis role offers a unique opportunity to work at the intersection of technology operations, business systems, automation, and artificial intelligence within a rapidly evolving enterprise environment.\nAs part of the AI Innovation & Automation team, you will have direct exposure to modern cloud platforms, business applications, automation technologies, and emerging AI solutions that are transforming how organizations operate and deliver value to their clients. In addition to supporting and administering core business systems, you will collaborate with technical and business stakeholders to improve processes, streamline onboarding activities, enhance operational efficiency, and contribute to automation initiatives that create measurable business impact.\nThis position provides the opportunity to:\nWork with leading technologies including Microsoft 365, Azure, Entra ID, Dynamics 365, Datto RMM, IT Glue, and Autotask.\nGain hands-on exposure to modern automation and AI technologies including Microsoft Power Platform, Copilot, and emerging enterprise AI solutions.\nContribute to initiatives focused on operational excellence, process standardization, and digital transformation.\nCollaborate closely with a team dedicated to advancing automation and innovation across the organization.\nInfluence how technology platforms, onboarding processes, and operational workflows evolve over time.\nExpand both technical and business skills through exposure to multiple systems, departments, and client environments.\nBuild expertise in technologies and operational practices that are shaping the future of IT and business operations.\nThis is an ideal opportunity for a technically minded professional who enjoys solving problems, improving processes, supporting users, and leveraging emerging technologies to drive meaningful business outcomes.","description_format":"text","description_chars":9671,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events","Continuous learning","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Information Technology"],"lifecycle":[{"event":"open","at":"2026-10-03T00:57:18Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.803,"p_room":0.75,"age_days":27,"expected_fill_days":31,"reasons":["conf:3","urgency","win:late"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/corsicatech-business-systems-administrator","json_url":"https://alion.io/job/corsicatech-business-systems-administrator.json","meta":{"generated_at":"2026-10-20T04:25:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2188811},"rest":"https://alion.io/mcp/rest/get_company?id=2188811"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcorsicatech-business-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcorsicatech-business-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcorsicatech-business-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/corsicatech-business-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcorsicatech-business-systems-administrator"}]}