{"id":2435223,"url":"https://alion.io/job/corston-customer-support-advisor","title":"CUSTOMER SUPPORT ADVISOR","company":{"id":673671,"name":"Corston","domain":"corston.com","url":"https://alion.io/company/corston","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Antwerp, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":30000,"max":32000,"currency":"EUR","period":"year","gross":null,"usd_annual":35771},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T10:29:20Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-21T03:31:55Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Corston Architectural Detail creëert hoogwaardige, handmatig afgewerkte architectonische details, waaronder schakelaars, stopcontacten, beslag en verlichting in massief messing. Met onze op elkaar afgestemde collecties combineren we tijdloos design met kwaliteit en duurzaamheid.\nDankzij onze sterke groei zijn we actief in het Verenigd Koninkrijk, de EU, de VAE en de VS. Onze producten, premium service en sterke klantrelaties vormen de basis van ons succes.\n De functie\nAls Customer Support Advisor ben je verantwoordelijk voor het bieden van professionele en efficiënte klantenservice aan onze particuliere en zakelijke klanten.\nJe werkt voornamelijk vanuit kantoor en bent een belangrijk aanspreekpunt voor inkomende klantvragen via telefoon, e-mail en andere communicatiekanalen.\nJe helpt klanten met productinformatie, algemene vragen, aanvragen en praktische problemen. Je zorgt ervoor dat klantgegevens correct worden geregistreerd, aanvragen zorgvuldig worden verwerkt en vragen zo veel mogelijk bij het eerste contact worden opgelost.\nJe functie is voornamelijk servicegericht en administratief.\nTijdens drukke momenten in de showroom spring je bij om bezoekers vriendelijk te verwelkomen, basisinformatie te verstrekken en hun gegevens en behoeften te registreren. Je zorgt er vervolgens voor dat zij bij de juiste collega terechtkomen.\nJe werkt nauw samen met de Sales Advisors en de rest van het team om een consistente en professionele klantervaring te garanderen.","description_format":"text","description_chars":1479,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Decor","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-13T10:29:20Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.713,"p_room":0.945,"age_days":8,"expected_fill_days":13,"reasons":["conf:2","win:mid"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":35771,"is_top_pay":false},"html_url":"https://alion.io/job/corston-customer-support-advisor","json_url":"https://alion.io/job/corston-customer-support-advisor.json","meta":{"generated_at":"2026-10-21T06:01:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8733,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673671},"rest":"https://alion.io/mcp/rest/get_company?id=673671"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcorston-customer-support-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcorston-customer-support-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcorston-customer-support-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/corston-customer-support-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcorston-customer-support-advisor"}]}