{"id":2538157,"url":"https://alion.io/job/cortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level","title":"Administrative and Operations Support Analyst – Junior or Mid-Level","company":{"id":4422581,"name":"Cortina Solutions","domain":"cortinasolutions.com","url":"https://alion.io/company/cortinasolutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":70,"open_postings":16,"ghost_share":0.5,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-28T11:01:28Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":34},"description":"About Us\nBe a part of a winning team that provides technical solutions with integrity. Cortina is a government contractor providing technical professional services. But we are so much more than that! For approximately every three employees brought on to support the government, we hire an individual from an under-resourced, developing community and train them to enter the professional job market.\nCortina is very proud of the reach-back it offers to the local community. Not only that, we LOVE our employees and do all we can to ensure they have a great work experience. Come join a company that believes in being a part of something bigger than themselves!\nLocation:Washington, DC\nEstimated Salary Range - Junior-Level:$70,000-$80,000\nEstimated Salary Range - Mid-Level:$80,000-$90,000\nPosition Overview\nCortina is seeking Junior- and Mid-Level Administrative and Operations Support Specialists / Analysts to support day-to-day activities with the U.S. Border Patrol (USBP). These positions provide general administrative, operational, and business support to government staff in a federal law enforcement environment. Responsibilities will align with the selected candidate’s experience level and assigned projects; these are not Subject Matter Expert positions. Personnel may be reassigned across branches, projects, programs, divisions, or directorates as mission priorities evolve.\nKey Responsibilities\nSupport daily office operations, logistics, administrative coordination, and other routine business activities.\nPrepare, format, organize, and maintain documents, correspondence, presentations, and records.\nEnter, update, and track data; compile information; and assist with routine reports and basic analysis.\nCoordinate meetings, prepare agendas and materials, document meeting notes, and track follow-up actions.\nProvide administrative support to government executives and staff.\nAssist with SharePoint content updates, document organization, and site administration, as appropriate to experience level.\nSupport routine program activities and human resources administrative tasks.\nAssist with quick-response requests, including basic graphics for presentations and briefings, meeting facilitation, and short-term project support.\nCollaborate with government staff and contractor team members, provide responsive customer service, and follow established DHS, CBP, and USBP procedures.\nRequired Qualifications - All Levels\nExcellent customer service and the ability to work professionally in a federal law enforcement environment.\nProficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.\nStrong organizational skills, attention to detail, and written and verbal communication skills.\nAbility to manage assigned tasks, meet deadlines, and adapt to changing priorities.\nAbility to obtain and retain a CBP Background Investigation (BI), which includes fingerprinting, credit checks, criminal history checks, and verification of employment and military service.\nLevel-Specific Qualifications\nJunior-Level\nExperience:Minimum of 1 year of relevant experiencein administrative or office support roles.\nEducation:High school diploma or associate degree required; some college coursework or a certification is preferred.\nTechnical Skills:Proficiency with basic office equipment and the ability to learn new software and systems.\nPreferred Certification:Basic proficiency certification in Microsoft Office Suite. No certifications are required.\nMid-Level / Analyst\nExperience:Minimum of 3 years of relevant professional experiencein administrative, operational, or business support roles.\nEducation:Bachelor’s degree, associate degree, or professional certificate from an accredited institution.\nTechnical Skills:Proficiency in SharePoint and basic data reporting tools, in addition to Microsoft Office applications.\nPreferred Certifications:Microsoft Office Suite, SharePoint, or data analysis tools such as Power BI. No certifications are required.\nCandidates will be considered for the level that aligns with their experience, education, and demonstrated skills.\nBenefits\nCortina Solutions is committed to offering comprehensive and affordable benefits to employees and their families.\nBCBS Medical and Dental Insurance\nVSP Vision\nFlexible Spending Account (FSA) and Dependent Care Reimbursement\nHealth Savings Account (HSA)\nCompany-paid Life Insurance\nCompany-paid Short and Long Term Disability Insurance\nVoluntary Term Life Insurance\nMatching 401(k) Plan\nFlexible PTO\nMaternity and Paternity Leave\nFederal Holidays\nCompany Match on Employee Non-Profit Donation\nProfessional Development\nBackground Check Requirement\nAs our team members work on government sites, all potential candidates are subject to a background screening that fully complies with the Fair Credit Reporting Act.","description_format":"text","description_chars":4814,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T14:54:50Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.406,"p_room":0.55,"age_days":34,"expected_fill_days":28,"reasons":["conf:0","stale_co","win:tail","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/cortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level","json_url":"https://alion.io/job/cortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level.json","meta":{"generated_at":"2026-10-28T12:01:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15861,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422581},"rest":"https://alion.io/mcp/rest/get_company?id=4422581"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcortinasolutions-administrative-and-operations-support-analyst-junior-or-mid-level"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2538157}},{"tool":"search_jobs","arguments":{"company":"cortinasolutions.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2538157},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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