{"id":2538156,"url":"https://alion.io/job/cortinasolutions-operations-team-lead","title":"Operations Team Lead","company":{"id":4422581,"name":"Cortina Solutions","domain":"cortinasolutions.com","url":"https://alion.io/company/cortinasolutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":95000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"SharePoint","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-21T03:10:03Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Us\nBe a part of a winning team that provides technical solutions with integrity. Cortina is a government contractor providing technical professional services. But we are so much more than that! For approximately every three employees brought on to support the government, we hire an individual from an under-resourced, developing community and train them to enter the professional job market.\nCortina is very proud of the reach-back it offers to the local community. Not only that, we LOVE our employees and do all we can to ensure they have a great work experience. Come join a company that believes in being a part of something bigger than themselves!\nLocation:Washington, DC - Onsite\nEstimated Salary Range:$95,000-$115,000\nPosition Overview\nCortina is seeking an Onsite Manager / Team Lead to oversee contractor personnel supporting the United States Border Patrol (USBP). This individual will supervise up to nine administrative and operations support professionals and serve as the primary contractor liaison to the Contracting Officer’s Representative (COR).\nThe Team Lead will coordinate daily support activities, ensure timely and professional service delivery, and help the team respond to shifting priorities across branches, projects, programs, divisions, and directorates. This position focuses on team management and general mission support.\nKey Responsibilities\nSupervise contractor personnel, coordinate assignments, monitor workloads, and ensure work meets established requirements and deadlines.\nServe as the primary point of contact for the COR and SPAD leadership regarding contractor staffing, performance, priorities, and issue resolution.\nCoordinate personnel reassignments with company management, the COR, and SPAD leadership as operational needs change.\nOversee administrative support services, including office operations and logistics, document and data management, meeting and executive support, SharePoint administration, routine reporting and analysis, and human resources support.\nCoordinate short-term and quick-response requests, including presentation development, basic graphic design, meeting facilitation, and other project-based support.\nProvide guidance and feedback to team members, address performance concerns, and promote responsive customer service.\nTrack assignments, prepare status updates, and communicate progress, challenges, and resource needs to government stakeholders.\nEnsure contractor personnel follow established DHS, CBP, and USBP procedures and collaborate effectively with government staff in a federal law enforcement environment.\nRequired Qualifications\nBachelor’s degree from an accredited institution.\nMinimum of 5 years of relevant professional experience, including at least 2 years in a supervisory or management capacityoverseeing administrative, operational, or business support teams.\nAdvanced proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, and data reporting tools such as Power BI.\nDemonstrated ability to manage personnel, coordinate tasks, resolve issues, and communicate effectively with federal leadership.\nExcellent customer service, organizational, interpersonal, and written and verbal communication skills.\nAbility to manage competing priorities and adapt to changing operational requirements.\nAbility to obtain and retain a CBP Background Investigation (BI), which includes fingerprinting, credit checks, criminal history checks, and verification of employment and military service.\nPreferred Qualifications\nDegree in business administration, management, public administration, or a related field.\nProfessional certifications in project management, such as PMP; supervisory management; or Microsoft Office Suite. Certifications are not required.\nBenefits\nCortina Solutions is committed to offering comprehensive and affordable benefits to employees and their families.\nBCBS Medical and Dental Insurance\nVSP Vision\nFlexible Spending Account (FSA) and Dependent Care Reimbursement\nHealth Savings Account (HSA)\nCompany-paid Life Insurance\nCompany-paid Short and Long Term Disability Insurance\nVoluntary Term Life Insurance\nMatching 401(k) Plan\nFlexible PTO\nMaternity and Paternity Leave\nFederal Holidays\nCompany Match on Employee Non-Profit Donation\nProfessional Development\nBackground Check Requirement\nAs our team members work on government sites, all potential candidates are subject to a background screening that fully complies with the Fair Credit Reporting Act.","description_format":"text","description_chars":4467,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T14:54:50Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.754,"p_room":0.75,"age_days":26,"expected_fill_days":30,"reasons":["conf:2","win:late"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/cortinasolutions-operations-team-lead","json_url":"https://alion.io/job/cortinasolutions-operations-team-lead.json","meta":{"generated_at":"2026-10-21T05:34:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8191,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422581},"rest":"https://alion.io/mcp/rest/get_company?id=4422581"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcortinasolutions-operations-team-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcortinasolutions-operations-team-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcortinasolutions-operations-team-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cortinasolutions-operations-team-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcortinasolutions-operations-team-lead"}]}