{"id":3278099,"url":"https://alion.io/job/corvel-careiq-scheduling-coordinator-i-2","title":"CareIQ Scheduling Coordinator I","company":{"id":2095714,"name":"CorVel Corporation","domain":"corvel.com","url":"https://alion.io/company/corvel","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":79,"open_postings":25,"ghost_share":0,"stale_share":0.84,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Jacksonville, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":15,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T20:01:41Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-30T10:01:33Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"The CareIQ Scheduling Coordinator provides administrative customer service assistance to claimants, providers, and claims management by scheduling ancillary healthcare appointments. Utilizing proprietary systems and knowledge from training, a CareIQ Scheduling Coordinator will provide excellent telephonic and written customer service to both inbound and outbound customers. This role operates with a high focus on accuracy and urgency to ensure that appointments are scheduled quickly in alignment with the claimant and customer needs.\nThis is a remote position but for continuity of business with our management team, candidate needs to reside and work in the Central or Eastern time zones. A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position.\nESSENTIAL FUNCTIONS & RESPONSIBILTIES:\nProvides telephonic customer service in an inbound and outbound high-volume call-center environment\nCompletes accurate data review and entry\nAble to learn and operate corporate proprietary systems\nSchedules medical appointments for claimants and owns the results of assigned cases, to ensure product service level expectations are met\nEnsures all case stakeholders are updated regularly\nTypes and proofreads reports and correspondence via email and management systems\nTranscribes correspondence/reports from dictation\nUses problem solving and critical thinking skills to ensure that daily scheduling challenges do not cause delays in securing appointments\nMeets departmental production and quality performance expectations\nAdditional duties as assigned\nKNOWLEDGE & SKILLS:\nEffective multi-tasking skills in a high-volume, fast-paced, team-oriented environment\nExcellent written and verbal communication skills\nAbility to meet designated deadlines\nComputer proficiency and technical aptitude with the ability to utilize MS Office and Proprietary Systems\nStrong interpersonal, time management and organizational skills\nAbility to maintain a professional and courteous demeanor that sets tone for complex telephonic conversations\nAbility to work both independently and within a team environment\nEDUCATION & EXPERIENCE:\nHigh School diploma\nPrior work experience in a detail-oriented customer service environment\nPAY RANGE:\nCorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.\nFor leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.\nPay Range: $15.61 - $23.82 per hour\nA list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management\nIn general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.\nABOUT CORVEL\nCorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).\nA comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.\nCorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.","description_format":"text","description_chars":4575,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Occupational Health"],"lifecycle":[{"event":"open","at":"2026-10-26T15:28:14Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.554,"p_room":0.55,"age_days":31,"expected_fill_days":29,"reasons":["conf:0","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/corvel-careiq-scheduling-coordinator-i-2","json_url":"https://alion.io/job/corvel-careiq-scheduling-coordinator-i-2.json","meta":{"generated_at":"2026-10-30T12:36:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2095714},"rest":"https://alion.io/mcp/rest/get_company?id=2095714"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcorvel-careiq-scheduling-coordinator-i-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcorvel-careiq-scheduling-coordinator-i-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcorvel-careiq-scheduling-coordinator-i-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/corvel-careiq-scheduling-coordinator-i-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcorvel-careiq-scheduling-coordinator-i-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3278099}},{"tool":"search_jobs","arguments":{"company":"corvel.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3278099},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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