{"id":1184322,"url":"https://alion.io/job/cosentino-temporary-customer-service-representative-vaughan-on","title":"Temporary Customer Service Representative Vaughan, ON","company":{"id":450961,"name":"Cosentino","domain":"cosentino.com","url":"https://alion.io/company/cosentino","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":40},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-09-24T18:53:47Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"What are we looking for\nAt Cosentino (www.cosentino.com) we are looking for a Temporary Customer Service Representative located in Vaughan,ON, who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.\nWhat you will do\nAs a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, order confirmations, and invoicing and collections.\nAs a Customer Services Representative, you will be handling different responsibilities:\nResponsible for developing and maintaining customer relationships by handling different operative responsibilities. \nProcessing, monitoring, and following up on customer purchasing orders.\nEnsuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies. \nProviding information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service. \nCreation of invoices and corrections, if necessary, as well as returns of material.\nScheduling visits to the showroom, leading material views & reservation of specific material. \nSolving customer issues from order to delivery and maintaining customer account receivables.\nProviding customer support over the phone, face-to-face, and via email.\nPerforming analysis in SAP as requested by General Manager, Operations Manager or the sales/promotion force.\nManaging and maintaining the showroom; this includes ordering and stocking supplies needed, maintaining equipment, and placing marketing materials. \nLogging attending to daily visitors and events, recording each visitor/event into SalesForce.\nSupport the sales team by, preparing sample shipments for customers and end-users, checking stock of materials when requested, as well as highlighting any possible stock issues that may arise to help them achieve and exceed sales targets.\nOther tasks upon request of the manager. \nRoles and responsibilities may evolve based on business needs; additional duties may be assigned without prior notice or consent.\nWhat you need to succeed\nEXPERIENCE\nRequired:\n3+ years of experience in Customer Service.\n2+ years of experience with invoicing and order entry.\nDesired:\nCustomer Service experience in construction, manufacturing, distribution or related industry experience\nEDUCATION\nRequired:\nHigh School Diploma/GED\nDesired:\nCollege degree\nKNOWLEDGE\nRequired:\nComputer literacy to a relatively high standard: Outlook, Excel, Word.\nDesired:\nUse of SAP, ERP or order system\nSKILLS\nRequired:\nExcellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization.\nAbility to multi-task and work in an extremely fast-paced environment.\nExceptional customer-facing and interpersonal skills, both written and verbal.\nWhat we do offer\nAt Cosentino, you will join a company:\nWith an international mindset and presence in 80+ countries\nWith an amazing growth story, sustained by extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®\nIn which you will be able to grow your career and develop your leadership skills\nThe hourly range for this position is between $24-27 per hour.\nFactors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.\nThis position is also eligible Potential Annual Award depending on individual performance and Company performance, in accordance with the terms of the Company’s plan.\nAbout Cosentino\nAt COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. www.cosentino.com With a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you.\nCosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Cosentino will not tolerate discrimination or harassment based on any of these characteristics.\" - https://rb.gy/xq0edq\n*If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: *.","description_format":"text","description_chars":5876,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T14:29:19Z"}],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.581,"p_room":0.45,"age_days":28,"expected_fill_days":17,"reasons":["conf:2","win:tail"],"computed_at":"2026-09-24T21:11:43Z"},"pay":null,"html_url":"https://alion.io/job/cosentino-temporary-customer-service-representative-vaughan-on","json_url":"https://alion.io/job/cosentino-temporary-customer-service-representative-vaughan-on.json","meta":{"generated_at":"2026-09-24T21:11:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}