{"id":2567898,"url":"https://alion.io/job/costa-coffee-field-service-engineer-doncaster","title":"Field Service Engineer - Doncaster","company":{"id":1788225,"name":"Costa Coffee","domain":"costa.co.uk","url":"https://alion.io/company/costa-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":97,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":12,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Doncaster, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":36450,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":47928},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-10-13T22:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-20T13:34:27Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Field Service Engineer – Doncaster Area – From £36,450 per annum - Permanent\n(DN Postcodes Only) \nApplicants residing within the above postcode areas are preferred\n\nAt Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered. \n\nWe may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities, and help your local community too. \n\nWe also want to help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And there’s never been a better time to join us as a Field Service Engineer. \n\nSo, why Costa? \nWe're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal: \nAccess to the Coca-Cola share scheme including matched contributions \nAn annual discretionary bonus scheme, based on business results and individual contribution.\nHigh spec van for business and personal use (optional)\n50% discount on all your favourite food and drinks in Costa owned stores \nA smart pension that is matched up to an amazing 10% \nThe Costa Financial Support Fund, supporting our team members who find themselves in unexpected financial pressure \nAnd that’s not all. Explore even more of our perks here: https://bit.ly/costaperks\n\nWe’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. \n\nWhat you’ll do \nBeing a Field Service Engineer means so much more than maintaining our Costa Express equipment. It’s your chance to solve problems, be accountable for the equipment in your patch, and get ahead of the curve - which means you’ll be: \nDiagnosing faults to repair or replace the equipment that keeps customers enjoying their coffee \nCommunicating issues, problems and solutions through escalation points \nServing up smiles with first-class customer service for our partners \n\nWho you are \nIt’s your unique ingredients we’re interested in: \nAn agile worker with experience using service equipment in an electrical or mechanical engineering role \nAn efficiency expert ready to keep our equipment operating effectively \nA people person who can stay calm under pressure \n\nOur training \nWe believe in developing and investing in talent! As we continue our journey of growth, it is important to us that we invest in our Field Service Engineers. \nOur City & Guilds Assured training programme has been developed to help you reach your full potential. At Costa Coffee we want you to have the desire to continuously improve, striving to ensure that tomorrow we are better than today. \nWe have a world class academy, where we deliver your technical learning, which is bespoke to each machine proposition and this showcases our fleet and immerses you in our Brand. \nPrior to your technical academy training you will be accompanied by a Field Service Engineer to observe the role and responsibilities. You will experience hands on learning with our IT platforms out in the field. Then you will join our Technical Trainers and receive in depth training in our Loudwater Academy - encompassing: servicing & maintaining our fleet, fault finding using your technical knowledge. You will be supported and coached by our champions in the field to embed your learning, build your confidence and you will have access to our digital platform that will support you day to day! \nOur training programme meets the global quality standards set by City & Guilds and enables continuous improvement. \nWe will set you up for success so you can feel confident and understand our technical documents, complete your Electrical Safety Learning and be able to deliver the perfect coffee on every visit. \n\nWorking pattern: 37,5 hours a week, 1 / 4 weekends \n\nFor any reasonable adjustments and general queries, please get in touch with ","description_format":"text","description_chars":4381,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T22:18:13Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-20T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":0.9,"age_days":6,"expected_fill_days":12,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":47928,"is_top_pay":false},"html_url":"https://alion.io/job/costa-coffee-field-service-engineer-doncaster","json_url":"https://alion.io/job/costa-coffee-field-service-engineer-doncaster.json","meta":{"generated_at":"2026-10-20T15:56:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18115,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788225},"rest":"https://alion.io/mcp/rest/get_company?id=1788225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcosta-coffee-field-service-engineer-doncaster"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcosta-coffee-field-service-engineer-doncaster"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcosta-coffee-field-service-engineer-doncaster"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/costa-coffee-field-service-engineer-doncaster\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcosta-coffee-field-service-engineer-doncaster"}]}