{"id":2609061,"url":"https://alion.io/job/costa-coffee-people-operations-administrator","title":"People Operations Administrator","company":{"id":1788225,"name":"Costa Coffee","domain":"costa.co.uk","url":"https://alion.io/company/costa-co-uk","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":14,"ghost_share":0,"stale_share":0.357,"repost_share":0.071,"time_to_fill_p50_days":13,"computed_at":"2026-11-14T05:58:10Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["St Albans, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":56000,"period":"year","method":"role_country_seniority_unknown","sample_n":518},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false}],"status":"closed","first_seen_at":"2026-10-14T22:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T02:18:00Z","board_verified":false,"closed_at":"2026-11-04T02:18:00Z","days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"People Operations Administrator – Hybrid – St Albans\nAt Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.\nAs a proud part of the Coca-Cola system, and working hand in hand with our pioneering partners we’re in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.\nOur teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.\nAs a People Operations Administrator, you’ll support a fast-paced People Shared Services function, delivering excellent customer service to our colleagues while maintaining high-quality HR data and compliance.\nWith inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.\nWhat you’ll do \nBeing a People Operations Administrator is about so much more than keeping systems running. It’s your chance to stir up real success - which means you’ll be:\nManaging international assignees, from relocation support to immigration and visa case handling\nActing as a second-line (Tier-2) support for People queries, resolving or escalating with ownership\nEnsuring timely, accurate People administration – including contracts, letters, and audits\nCollaborating with our third-party managed service team to maintain excellent service\nSupporting continuous improvement projects and system/data accuracy initiatives\nWho you are \nIt’s your unique ingredients we’re interested in:\nAn expert with experience in People Operations or HR administration in a busy environment\nA detail-focused decision-maker with strong organisation and prioritisation skills\nA natural communicator who thrives on supporting others and solving problems\nA team player who enjoys working collaboratively but can also take initiative\nProficient in Microsoft 365, and ideally experienced with tools like Ceridian/Dayforce or SharePoint\nSo, why Costa? \nWe didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some pretty brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections: \nOwn a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP) \nA smart pension that saves you money on tax and national insurance, and matches your contributions up to 10% \nThe Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure \n50% discount in all Costa-owned stores, and 25% off in other participating stores \nPrivate medical cover thanks to our Private Healthcare scheme \nAnd that’s not all. Explore even more of our perks here: https://bit.ly/costaperks \nWe believe in living life with heart – and that starts with our people.By showing up as our authentic selves, we create a culture that embraces the unique blend of experiences, perspectives, and backgrounds each person brings, reflecting the richness of our global brand.\nGrounded in our core values, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players, we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.","description_format":"text","description_chars":3801,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T10:35:07Z"},{"event":"close","at":"2026-11-04T02:18:00Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/costa-coffee-people-operations-administrator","json_url":"https://alion.io/job/costa-coffee-people-operations-administrator.json","meta":{"generated_at":"2026-11-15T01:34:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1788225},"rest":"https://alion.io/mcp/rest/get_company?id=1788225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcosta-coffee-people-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcosta-coffee-people-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcosta-coffee-people-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/costa-coffee-people-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcosta-coffee-people-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2609061}},{"tool":"search_jobs","arguments":{"company":"costa.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2609061},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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