{"id":2886238,"url":"https://alion.io/job/costi-career-advisor","title":"Career Advisor","company":{"id":1857595,"name":"COSTI","domain":"costi.org","url":"https://alion.io/company/costi-org","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["York, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":62000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":212},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T10:55:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Scheduled Weekly Hours:\n35Union:\nYesWork Shift:\nRemote Type:\nDuration:\nNovember 16, 2026-Job Description:\nThis is a full-time union position scheduled to work 35 hours per week. This is a fully on-site position with no remote or hybrid options, due to funder and role requirements.\nPOSITION SUMMARY\nUnder the supervision of the Regional Site Manager, Site Manager, or Assistant Site Manager, the Career Advisor delivers comprehensive, client-centred employment services that support individuals in preparing for and securing meaningful employment.\nThe role includes conducting in-depth employability assessments, developing individualized Employment Action Plans, and providing coaching and job search support to enhance client readiness. Operating within a structured, performance-based environment, the Career Advisor is accountable for achieving service delivery targets aligned with funder requirements.\nThis position also functions as a key service integrator, applying a whole-person approach to identify client needs and facilitate timely referrals to other COSTI programs and community resources to support overall employment success.\nThe Career Advisor consistently demonstrates a professional, approachable, and engaging manner, fostering a welcoming environment for all individuals accessing services, including jobseekers, employers, and community partners, and maintaining a strong commitment to service excellence.\nPRIMARY ACCOUNTABILITY\nTo deliver high-quality employment counselling and job readiness services that support clients in achieving employment outcomes, while meeting program performance targets and ensuring compliance with funder requirements.\nJob Title\nCareer Advisor\nFunction\nEmployment Counselling, Intake, Assessment, Job Readiness\nReports To\nRegional Site Manager, Site Manager, or Assistant Site Manager.\nPurpose\nTo support individuals in achieving meaningful and sustainable employment through comprehensive, client-centered employment counselling, job readiness development, and coordinated access to services and resources.\nKey Contribution\nThe Career Advisor enables clients to progress from initial assessment to job readiness through structured counselling, individualized planning, and targeted skill development. By integrating services, coordinating referrals, and delivering measurable outcomes, the role directly contributes to client employment success and achievement of program performance targets.\nKEY RESPONSIBILITIES\nClient Intake, Assessment, and Employment Planning\nConduct comprehensive client intakes using the Common Assessment Tool and Employment Service suitability indicators, potential employer requirements and labour market opportunities.\nDetermine jobseeker eligibility for employment programs and services.\nPerform structured employability assessments to identify client skills, barriers, and employment goals.\nDevelop individualized Employment Action Plans aligned with labour market opportunities and client readiness.\nMonitor client progress and adjust employment plans as required.\nEmployment Counselling and Job Readiness\nProvide one-on-one employment counselling to support job search strategies, career exploration, and employment readiness.\nAssist clients with job readiness support, including resume development, interview preparation, job search techniques, and job skills training\nSupport clients in identifying and addressing barriers to employment through coaching and targeted interventions.\nProvide labour market information and guidance aligned with current industry trends.\nGroup Coaching Facilitation and Group Services\nPlan and deliver individualized and group coaching sessions on a daily/weekly basis on job readiness topics, including job search strategies, interview preparation, job skills training, job search, using online job boards and job searches.\nFacilitate both single-session and multi-week job readiness coaching sessions focusing on in-person and virtual formats, using online tools to enhance engagement, accessibility, and learning outcomes.\nManage all group coaching logistics, including preparation of training spaces, setup of materials and equipment, and room reset following sessions.\nTrack and analyze group coaching session enrollment, attendance, and client feedback to evaluate effectiveness, measure satisfaction, and support continuous improvement.\nService Navigation and Referrals\nRefer clients to training programs, education pathways, and community supports based on assessed needs.\nAssist clients in accessing appropriate financial support training opportunities and complete required financial support documentation\nRefer clients to other supports provided by COSTI, and to the community as required\nSupport clients in accessing appropriate financial supports and training opportunities.\nCollaborate with internal staff (e.g., Job Developers) to ensure client readiness for job matching and placement\nOnce the client has received readiness training and has been matched to a job, the Career Advisor refers the client to Retention Specialist for further support, coaching and on-the-job soft skills training, and logs the referral in the client information system\nCase Management, Documentation, and Compliance\nMaintain accurate, timely, and complete case notes and service records in accordance with funder requirements.\nDocument all client interactions, progress, Service Plans/ Employment Action Plans and outcomes in required systems (e.g., CaseFLO FFAI, CaMS, CIS).\nEnsure compliance with program guidelines, audit requirements, and privacy standards.\nCaseload Management and Service Integration\nProvide backup support across the intake-to-retention continuum, as required by caseload demands, to ensure service continuity and program outcomes, within the scope of the role. This includes temporarily shifting to fulfill Service Centre Specialist and Job Developer or Retention specialist roles as required to address backlogs.\nTeam Collaboration and Service Integration\nWork collaboratively with internal roles to support coordinated service delivery.\nParticipate in team meetings, case discussions, and service planning activities.\nProvide professional input to improve service effectiveness and client outcomes.\nDecision-Making Authority\nMakes decisions related to client eligibility, service planning, and referrals within established guidelines.\nExercises professional judgment in assessing client readiness and recommending appropriate support.\nEscalates complex client or program issues to management as required.\nPERFORMANCE ACCOUNTABILITY\n Achieve individual service delivery targets, including client intake volumes, Employment Action Plan completion, group coaching session delivery, and client progression toward employment outcomes.\nParticipate in the Performance Monitoring and Accountability Framework (PMAF) including producing end-of-day and weekly reports, and participating in monthly and quarterly performance meetings, and the annual shared-learning retreat.\n Maintain accurate, complete, and timely data entry for all jobseeker activities, including intake, assessments, Employment Action Plans, service interventions, group coaching session participation, referrals, employment outcomes, and follow-up activities in required systems (e.g., CaseFLO, FFAI, CaMS, CIS, CAT).\nTrack, monitor, and report on key performance indicators, including service volumes, client progress, and employment outcomes, and adjust service delivery approaches as needed to meet program targets.\nPrepare and contribute to statistical and narrative reporting, including activity summaries, service outcomes, and performance reviews, in accordance with program and organizational requirements.\nParticipate actively in performance accountability processes, including daily, weekly, monthly, quarterly, and annual performance meetings and review touchpoints.\nDemonstrate accountability for individual and team performance outcomes, ensuring alignment with funder expectations and organizational standards.\n Engage in ongoing learning and professional development, including participation in training sessions, knowledge-sharing activities, and continuous improvement initiatives throughout the year.\nQUALIFICATIONS\nPost-secondary diploma or degree in Social Services, Career Development, or related field, or equivalent experience.\nMinimum of one (1) to three (3) years of experience in employment counselling or career advising.\nExperience working with diverse client populations, including individuals facing barriers to employment.\nStrong knowledge of job search strategies, employment programs, and labour market trends.\nDemonstrated ability to conduct assessments, develop employment plans, and facilitate group coaching and training sessions.\nStrong communication, facilitation, and interpersonal skills.\nFully on-site position with 100% in-office presence, five (5) days a week\nNo hybrid or remote work options due to funder and position requirements\nClient-Centered Communication & Relationship Building: Builds trust through empathetic, professional, and effective communication with diverse clients and partners.\nFacilitation, Collaboration & Interpersonal Skills: Engages individuals and groups while working collaboratively to support integrated service delivery.\nProblem-Solving, Judgment & Adaptability: Applies critical thinking and sound judgment to address client needs in a dynamic environment.\nAccountability, Organization & Results Orientation: Manages priorities effectively while delivering accurate, high-quality work and achieving performance targets.\nExperience and knowledge of case management and client information systems, including systems such as CaseFLO, FFAI CaMS / EOIS CaMS, CIS, and related internal tracking systems\nKnowledge of Microsoft Office / Microsoft Office Suite, including commonly referenced tools such as Word, Excel, PowerPoint, and email\nKnowledge of virtual collaboration and service-delivery tools, especially MS Teams, Moodle, and other online tools used for workshops, coaching, and service delivery\nKnowledge of internet-based and online tools, including online employment tools, online service platforms, and web-based resources\nKnowledge of databases, reporting tools, and data-entry systems used for documentation, tracking, reporting, and performance monitoring\nAbility and willingness to learn new technologies, systems, databases, and digital tools as required for service delivery and reporting\nMust be willing to provide itinerant services and work regularly across multiple locations throughout the GTA, based on program and partnership requirements\nRequired to provide a valid Vulnerable Sector Screening (VSS) Police check completed within the past 6 months\nCOMPETENCIES\nClient Assessment & Employment Planning Conducts comprehensive assessments and develops actionable employment plans aligned with client goals and labour market realities.\nEmployment Counselling & Coaching Delivers client-centred guidance to build job readiness, address barriers, and support successful job search outcomes.\nService Navigation & Integration Applies a whole-person approach to connect clients to appropriate internal and external services, ensuring coordinated support.\nCoaching Facilitation & Group Delivery Designs and delivers effective group coaching and learning sessions that enhance skills, engagement, and employment readiness.\nPerformance & Results Orientation Operates effectively in a target-driven environment, achieving service delivery and employment outcome metrics.\nDocumentation, Compliance & Data Integrity Maintains accurate records and ensures adherence to program, audit, and privacy requirements.\nCommunication & Service Excellence Builds strong relationships through professional, responsive, and client-focused interactions.\nTeam Collaboration & Coordination Works collaboratively to support integrated service delivery and positive client outcomes.\nClient-Service Orientation: Delivers respectful, empathe...","description_format":"text","description_chars":14460,"description_truncated":true,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Language Learning","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-20T00:27:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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