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Condition Management Account Coordinator

Cottingham & Butler • Health Insurance & Benefits • Insurance Brokers & Agencies • 3 months ago
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Salary
≈ $37k – $82k per year (Estimated)
Location
In office (Madison)

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Jul 15, 2026. Cottingham & Butler scores D on the Alion truth index.

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Cottingham & Butler

Cottingham & Butler is a privately held national insurance broker headquartered in Dubuque, Iowa, providing property and casualty coverage, employee benefits consulting, captives and programs, safety management and claims management services. Established in 1887, it describes itself as the third-largest privately and independently held broker in the US, serves many trucking and transportation clients, and owns SISCO, a benefits administrator founded in 1980 that serves more than 600 employers and a million members. It hires entry-level and experienced sales executives, account managers, client service and member services staff, benefits consultants, placement specialists and HR staff.
cottinghambutler.com • HQ: Dubuque, United States • Health Insurance & Benefits • Insurance Brokers & Agencies • 1001-5000 employees • Est. 1887

Condition Management Account Coordinator 

Location: Onsite in Dubuque, IA. Also accepting remote applicants.

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. This role is perfect for individuals withexperience in a medical setting, including but not limited to a receptionist, scheduler, insurance verification, health coaches, LPN, CNA, Medical Assistants, or individuals with a background in customer service who are looking to make a meaningful impact behind the scenes. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions:

  • Answer participants inquiries
  • Assist participants via email and online messaging
  • Accurately document participant communications

Specific Skills:

  • Strong verbal and written skills
  • Detail oriented

Pay & Benefits

  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com  | LinkedIn  |  Facebook

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