Sr Lead Network Reliability Engineer

The Impact of a Sr Lead Network Reliability Engineer at Coupa:

Coupa Software is a high-growth SaaS company and market leader in the BSM (Business Spend Management) space. We are in a major growth phase and wish to expand our Network Reliability Engineering team to help transform and scale our leading cloud platform.

Joining the team as a Sr. Lead Network Development Engineer, will provide you the opportunity to make a huge impact and take your career to the next level. You will bring an automation-first approach to your day-to-day activities, architecting solutions for a massive-scale cloud networking infrastructure through code and have a strong sense of service ownership and accountability. You will be supported through in-house training and certification on our Coupa University platform and through subscriptions with leading learning partners.

Coupa operates an open and autonomous work culture, where employees are challenged and critical thinking is encouraged. We operate an inverted organization structure, meaning we support our employees, not manage them. This is core to our culture and we do everything we can to foster an entrepreneurial spirit within our team as we strive for personal and organizational excellence.

What You'll Do:

• Design, deploy, automate and support network solutions in a massive-scale public cloud environment (AWS/Azure/ GCP)
• Experience with VM or container-based (Palo Alto Network Firewall, Fortinet, CheckPoint), and Cloud Native (AWS/Azure/GCP) Firewall solutions.
• Have a comprehensive knowledge of networks and protocols, including TCP/IP, DNS, BGP, and TLS
• Provide network support for Kubernetes platforms and workloads in major public cloud providers
• Develop roadmaps using established public cloud design standards
• Participate in design reviews and provide network support and leadership to the Engineering organization
• Bring a development mindset in areas such as managing network infrastructure as code, elimination of toil and a strong sense of accountability and service ownership
• Evaluate, specify, implement and support network performance, capacity and availability monitoring tools
• Help to grow the global network function, onboarding new network development engineers and providing technical leadership and setting the team direction
• Stay up to date with the latest developments in network infrastructure, networking with peers and attending industry events
• Participate in an on-call rotation as required
• Occasional travel as needed to perform the job function

What You Will Bring to Coupa:

• Has a degree in Computer Science or equivalent with 10+ years professional experience, some of which is in an enterprise SaaS organization
• Is an expert in Firewall, VPN, DNS, BGP, and Public Cloud (AWS/Azure/GCP) network constructs (eg VPC, Hybrid routing, security groups, etc)
• Experience managing and maintaining a production-facing Kubernetes environment
• Is an expert in Kubernetes networking and CNI implementations. Direct experience supporting multiple CNIs is a plus. Deep understanding of various Ingress or Gateway controller implementations, service discovery and DNS within a cluster, and NetworkPolicy functionalityHas operated in both data center and cloud environments
• Experience managing and supporting multiple Linux distributions
• Can code using Golang, Python, Java, Ruby or equivalent languages
• Is familiar with deploying cloud network infrastructure using Terraform and CloudFormation or has experience with Chef, Ansible and/or Spacelift
• Actively incorporates AI tools and methodologies to drive innovation and streamline workflows.
• Proficiency in advanced network troubleshooting, including packet capture analysis and traffic flow diagnostics.
• Is confident in their ability to own and deliver projects and issues to resolution
• Has a passion for excellence, is a natural problem solver, and a critical thinker. You should enjoy digging deep to understand issues and like solving hard problems
• Has a solid understanding of networking systems and protocols, particularly as they pertain to a public cloud environment
• Wants to work in a collaborative and supportive work environment