{"id":589485,"url":"https://alion.io/job/coupang-senior-specialist-workforce-planning-optimizationhub-operations","title":"Senior Data Analyst - Logistics Middle Mile","company":{"id":239,"name":"Coupang","domain":"coupang.com","url":"https://alion.io/company/coupang","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":107,"ghost_share":0.075,"stale_share":0.168,"repost_share":0.131,"time_to_fill_p50_days":71,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":43000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3468},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"ETL/ELT","optional":true},{"name":"Spark","optional":true}],"status":"live","first_seen_at":"2026-09-08T02:58:36Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-01T02:32:14Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.\nOur services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.\nWe are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”\nPosition : Senior Data Analyst - Logistics Middle Mile\nCoupang Taiwan is looking for a Senior Data Analyst to join the Middle Mile Analytics & Process Innovation team.\nThis role will support highly visible operational focus areas including:\nLinehaul & Transportation Performance\nSortation & Hub Operations\nFirst Mile / Fulfillment Center to Hub Flow\nCapacity Planning & Network Optimization\nCost Productivity Initiatives\nService Quality & Delivery Performance\nYou will partner closely with Operations, Transportation, Finance, Product, and Engineering stakeholders to generate actionable insights, develop analytical solutions, and influence strategic decisions across the Taiwan logistics network.\nThe ideal candidate combines strong technical analytics skills with the ability to translate operational challenges into scalable, data-driven solutions.\nWhat you will do?\nBusiness Analytics & Insights\nPartner closely with Middle Mile, Hub, Transportation, and Operations leaders to provide actionable insights, analysis, and reporting.\nConduct deep-dive investigations into network performance, service quality, productivity, and transportation costs.\nIdentify operational bottlenecks and root causes using data-driven methodologies.\nSupport strategic and tactical decision-making through ad hoc analyses and recurring business reviews.\nBuild forecasting models for volume planning, labor planning, transportation demand, and network capacity.\nProcess Improvement & Optimization\nAnalyze operational workflows and recommend process improvements to increase productivity and reduce costs.\nSupport Lean, Six Sigma, and continuous improvement initiatives through robust data analysis.\nQuantify business impact of process changes and operational initiatives.\nDesign KPI frameworks that enable leadership visibility into operational performance.\nReporting & Dashboard Development\nDevelop and maintain executive dashboards, scorecards, and self-service reporting solutions.\nAutomate manual reporting processes and improve data accessibility for business partners.\nEnsure consistency and accuracy of operational metrics across teams.\nExperimentation & Modeling\nDesign and evaluate operational experiments and pilots.\nDevelop predictive models related to transportation performance, parcel flow, SLA attainment, and capacity utilization.\nSupport machine learning initiatives that improve network optimization and operational efficiency.\nStakeholder Management\nCommunicate analytical findings clearly to senior leadership and cross-functional stakeholders.\nTranslate complex analytical insights into practical operational recommendations.\nMaintain high standards for data accuracy, documentation, and analytical rigor.\nAI & Automation\nLeverage AI and advanced analytics tools to improve productivity, automate workflows, and accelerate decision making.\nDevelop scalable solutions that enhance operational visibility and business performance.\nEssential Qualifications:\nBachelor's degree in Engineering, Data Science, Statistics, Mathematics, Computer Science, Operations Research, Economics, or a related quantitative field.\n4+ years of experience in Data Analytics, Business Intelligence, Operations Analytics, Supply Chain Analytics, or related fields.\nAdvanced SQL proficiency.\nStrong Python skills for analysis, data manipulation, automation, and modeling.\nExperience with data visualization platforms such as Tableau, Power BI, or similar tools.\nStrong understanding of statistical concepts and analytical methodologies.\nDemonstrated problem-solving ability with attention to detail and data validation.\nAbility to manage multiple priorities in a fast-paced operational environment.\nStrong communication skills in both English and Mandarin.\nPreferred Qualifications\nMaster's degree in Data Science, Analytics, Industrial Engineering, Supply Chain Management, Operations Research, or a related field.\nExperience supporting logistics, transportation, fulfillment, e-commerce, last-mile, middle-mile, warehouse, or supply chain operations.\nExperience with network optimization, routing analytics, forecasting, and capacity planning.\nKnowledge of experimentation frameworks, causal inference, and statistical modeling.\nExperience building machine learning solutions and predictive models.\nFamiliarity with ETL pipelines and modern data stack tools such as Airflow, DBT, Spark, or similar technologies.\nExperience working with large-scale operational datasets.\nKnowledge of Lean, Six Sigma, or process improvement methodologies.\nSuccess Metrics (First 12 Months)\nDeliver measurable Middle Mile cost reduction opportunities.\nImprove visibility and adoption of operational KPIs across the network.\nDevelop scalable dashboards for Transportation, Hub, and Network leadership.\nIdentify and quantify productivity improvements across Middle Mile operations.\nEnable data-driven decisions for network expansion, capacity planning, and process optimization.\nSupport sustained improvements in SLA, Quality, Productivity, and Cost metrics.\nRecruitment Process\nApplication Review - Job Fit Interview - Focus Interview - Offer\nThe exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.\nInterview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.\nThings to Consider\nThis job posting may be closed prior to the stated end date for application if all openings are filled.\nCoupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.\nCoupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.\nPrivacy Notice\nYour personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:\nhttps://www.coupang.jobs/privacy-policy/","description_format":"text","description_chars":6665,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Elementary (A1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Delivery","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-10T09:39:18Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.861,"p_room":0.6,"age_days":53,"expected_fill_days":71,"reasons":["conf:1","velocity","win:late","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/coupang-senior-specialist-workforce-planning-optimizationhub-operations","json_url":"https://alion.io/job/coupang-senior-specialist-workforce-planning-optimizationhub-operations.json","meta":{"generated_at":"2026-11-01T03:15:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5076,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":239},"rest":"https://alion.io/mcp/rest/get_company?id=239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoupang-senior-specialist-workforce-planning-optimizationhub-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoupang-senior-specialist-workforce-planning-optimizationhub-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoupang-senior-specialist-workforce-planning-optimizationhub-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coupang-senior-specialist-workforce-planning-optimizationhub-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoupang-senior-specialist-workforce-planning-optimizationhub-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":589485}},{"tool":"search_jobs","arguments":{"company":"coupang.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":589485},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}