{"id":995346,"url":"https://alion.io/job/coupang-sr-staff-back-end-engineer-2","title":"Sr. Staff Back-End Engineer","company":{"id":239,"name":"Coupang","domain":"coupang.com","url":"https://alion.io/company/coupang","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":82,"open_postings":95,"ghost_share":0.095,"stale_share":0.221,"repost_share":0.126,"time_to_fill_p50_days":70,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":90000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T05:53:11Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-11-11T08:36:47Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Company Introduction \nWe exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. \nWe are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. \nOur mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.\nSenior Staff Architect - Labor & Workforce Systems (LFS)\nRole Overview\nWe are looking for a Senior Staff Engineer to lead the architecture and technology strategy for our Labor & Workforce Systems (LFS) platform. This role will own the end-to-end architecture supporting workforce forecasting, manpower planning, labor deployment, incentive management, staffing optimization, attendance, scheduling, and workforce operations. The platform sits at the heart of business execution, enabling efficient workforce utilization while balancing cost, productivity, compliance, and fulfillment center and logistics worker experience.\nAs a senior technical leader, you will drive the design of highly scalable systems that manage the entire workforce lifecycle, from demand forecasting and labor planning through deployment, scheduling, time tracking, performance incentives, and operational execution. You will partner with Operations, Product, HR, Finance, and Engineering leaders to solve complex workforce challenges that have direct impact on business performance, operational efficiency, labor costs, and customer experience.\nWhat You Will Do\nWorkforce Forecasting & Planning\nArchitect demand forecasting systems that predict workforce needs across business units and locations.\nDesign labor planning solutions that translate forecasted demand into staffing requirements.\nEnable capacity planning, headcount modeling, and scenario-based workforce optimization.\nIncentive Management\nBuild platforms that manage complex incentive programs tied to productivity, quality, attendance, and operational KPIs.\nDesign scalable compensation and incentive calculation engines supporting diverse worker populations.\nEnable real-time visibility into incentive performance and workforce effectiveness.\nLabor Deployment & Staffing Optimization\nDesign workforce deployment solutions that optimize allocation of labor across sites, functions, and shifts.\nBuild intelligent staffing systems capable of balancing labor supply with operational demand.\nDrive automation to improve workforce utilization while reducing labor costs.\nWorkforce Lifecycle Management\nArchitect systems supporting the complete employee lifecycle:\nWorkforce planning\nRecruiting and onboarding\nScheduling and attendance\nPerformance management\nIncentive administration\nWorkforce mobility\nOffboarding and workforce analytics\nOperational Workflow Architecture\nLead architecture for mission-critical operational workflows that directly impact daily business execution.\nSimplify complex workforce management processes through automation and platform standardization.\nEnsure systems remain resilient, scalable, and available for large-scale workforce operations.\nBusiness Impact\nThis role has significant influence on:\nLabor cost optimization\nWorkforce productivity\nOperational efficiency\nCapacity utilization\nBusiness scalability\nForecast accuracy and planning effectiveness\nThe Senior Staff Architect will be expected to solve large-scale workforce management challenges where architectural decisions can impact thousands of employees and millions of dollars in operational spend.\nPreferred Qualifications\n15+ years of software engineering and architecture experience.\nDeep expertise in workforce management, labor planning, scheduling, forecasting, staffing, or workforce optimization systems.\nExperience building large-scale enterprise platforms with high operational impact.\nStrong background in distributed systems, cloud architectures, event-driven systems, and data-intensive applications.\nProven ability to influence executive stakeholders and drive cross-functional technical strategy.\nIdeal Candidate Profile\nA highly strategic architect who understands both technology and workforce operations, with experience designing platforms that connect forecasting, manpower planning, deployment, incentives, scheduling, and operational workflows into a single, scalable workforce ecosystem. This individual should be capable of translating complex workforce challenges into simple, scalable technology solutions that drive measurable business outcomes.\nType of work model \nHybrid \nDetails to consider \nThose eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. \n\nPrivacy Notice \nYour personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/","description_format":"text","description_chars":5791,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","E-commerce Platforms","Delivery","Marketplaces"],"lifecycle":[{"event":"open","at":"2026-09-17T07:05:56Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.899,"p_room":0.6,"age_days":54,"expected_fill_days":70,"reasons":["conf:1","velocity","win:late","crowd:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/coupang-sr-staff-back-end-engineer-2","json_url":"https://alion.io/job/coupang-sr-staff-back-end-engineer-2.json","meta":{"generated_at":"2026-11-11T12:44:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22873,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":239},"rest":"https://alion.io/mcp/rest/get_company?id=239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcoupang-sr-staff-back-end-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcoupang-sr-staff-back-end-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcoupang-sr-staff-back-end-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/coupang-sr-staff-back-end-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcoupang-sr-staff-back-end-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":995346}},{"tool":"search_jobs","arguments":{"company":"coupang.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":995346},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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