{"id":3938906,"url":"https://alion.io/job/coursera-account-development-representative","title":"Account Development Representative","company":{"id":1907,"name":"Coursera","domain":"coursera.org","url":"https://alion.io/company/coursera","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-14T05:18:53Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T15:39:10Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"About Coursera + Udemy\nCoursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.\nWhy join us now?\nAI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.\nShape what comes next\nBy joining our team, you’ll have the opportunity to reshape how the world learns and applies skills-and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.\nOverview:\nAs an Account Development Representative (ADR), you will build a qualified sales pipeline through outbound prospecting, primarily across Australia and New Zealand (ANZ).\nPartnering closely with Australia-based Account Executives, you’ll identify high-potential accounts, engage decision-makers, and uncover business challenges that Coursera + Udemy can help solve.\nWe’re looking for a commercially curious, target-driven individual who combines strong communication skills with disciplined prospecting, thoughtful questioning, and a willingness to learn. You’ll use modern sales technology and AI to personalise outreach, improve performance, and turn conversations into qualified opportunities.\nAbout your skills:\nOutbound Prospecting: Confident making cold calls, writing personalised emails, engaging prospects on LinkedIn, and following up consistently.\nCommunication and Curiosity: Able to build rapport, ask relevant questions, listen actively, and handle objections professionally.\nAccount Research: Identify promising accounts, buying signals, decision-makers, and relevant business priorities.\nCommercial Thinking: Understand business challenges and focus on qualified opportunities rather than activity volume alone.\nCoachability and Ownership: Take feedback positively, learn from setbacks, and use data to improve results.\nTechnology and AI Fluency: Comfortable learning and using modern sales tools to improve research, personalisation, and productivity.\nWhat you'll be doing:\nBuild qualified pipeline through outbound prospecting, primarily across ANZ, while supporting additional markets when required.\nResearch target accounts, identify decision-makers, and use business priorities and buying signals to personalise outreach.\nExecute multichannel campaigns through cold calls, emails, LinkedIn, and structured follow-ups.\nAsk thoughtful questions, handle objections, and uncover business challenges to identify qualified opportunities.\nPartner with Account Executives to align account priorities, qualification criteria, and pipeline goals.\nProvide Account Executives with relevant account research, prospect insights, and meeting context.\nUse Salesforce, sales intelligence platforms, conversation intelligence, and AI tools to improve prospecting effectiveness.\nTrack performance, apply coaching, test new approaches, and improve conversion rates and pipeline contribution.\nQualifications:\n1.5+ years of experience in B2B sales, business development, or sales development, including at least 1 year of hands-on outbound prospecting.\nExperience prospecting into Australia and New Zealand is strongly preferred; experience in other international B2B markets is valuable.\nDemonstrated ability to engage new prospects through cold calling, email, and LinkedIn.\nExperience researching accounts, identifying decision-makers, and personalising outreach.\nWorking knowledge of Salesforce or a similar CRM and LinkedIn Sales Navigator.\nFamiliarity with ZoomInfo, Gong, Nooks, or AI-powered sales tools is an advantage.\nStrong written and verbal English communication skills.\nA track record of working towards targets, responding to coaching, and improving performance through experimentation.\nFor more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice.\nTo protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.\nIf you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.\nCoursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. 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