{"id":2839378,"url":"https://alion.io/job/cove-property-operations-business-process-analyst","title":"Property Operations & Business Process Analyst","company":{"id":175039,"name":"Cove","domain":"cove.sg","url":"https://alion.io/company/cove-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1536},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Looker","optional":false},{"name":"Power BI","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Google Sheets","optional":true},{"name":"Microsoft Excel","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-19T08:21:31Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-19T08:28:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 8000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.\nBelieving in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.\nWith an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.\nCome enjoy the journey with us and become a Cove Superstar!\nJob Title: Property Operations & Business Process Analyst\nJob-Type: 1 year contract (with the opportunity for permanent employment upon review)\nReports To: Head of Operations\nLocation: Jakarta\nRole Purpose:\nIn this role, you will consolidate operational administration from field teams (Property Teams), manage centralized procurement workflows, and-more importantly-analyze operational data, identify inefficiencies, generate business insights, and optimize operational workflows/SOPs. You will act as the key intelligence engine that helps management streamline property management, control operational costs, and elevate overall service quality.\nWhat you’ll be doing:\nOperational Data Analysis & Strategic Insights\nAnalyze daily, weekly, and monthly operational data (Ticket SLAs, Cleanliness Audit Scores, Maintenance Costs, Utility Consumption, and Room Turnover Rates). \nBuild and maintain interactive operational dashboards (via Google Looker Studio, Excel, or PowerBI) to track property health and performance metrics. \nIdentify operational bottlenecks, cost leakages, and vendor non-compliance, providing actionable recommendations and data-backed insights to the Head of Operations / Property Managers. \nProcess Optimization, Workflow & SOP Enhancement\nEvaluate existing operational workflows across properties, identify gaps, and design standardized, streamlined business processes. \nDevelop, update, and digitize operational Standard Operating Procedures (SOPs), Working Instructions (WIs), and digital forms (e.g., Google Forms/Jotform). \nAutomate repetitive administrative tasks and reporting flows to increase team efficiency and reduce manual errors. \nCentralized Procurement, Inventory & Financial Administration\nConsolidate Purchase Requests (PRs) for operational supplies, amenities, repair fittings, and housekeeping chemicals across all Cove properties. \nPartner with the Procurement Team to monitor order status, delivery timelines, vendor payment terms, and price variances. \nTrack inventory movements (linen stock opname, chemical usage, hardware reserves) and perform reconciliation between physical stocks, purchase orders, and invoices. \nOperational Reporting & Governance\nConsolidate and prepare high-quality weekly/monthly business review reports for senior management. \nOversee vendor performance scorecards (laundry, security, housekeeping, maintenance) and flag contractual SLA deviations. \nWhat makes you a great fit:\nBachelor’s Degree (S1) in Business Analytics, Finance, Supply Chain, Business Administration, Information Systems, or related fields. \n2-4 years of experience in Operations Analysis, Business Process Improvement, Operational Administration, or Supply Chain Analytics (Experience in PropTech, Co-Living, Hospitality, or Real Estate is a plus). \nAdvanced Data & Reporting Skills: High proficiency in MS Excel / Google Sheets (Complex Formulas, Pivot Tables, Lookups, Data Visualization) and experience with Dashboarding tools (Google Looker Studio, PowerBI, or Tableau). \nProcess Mapping: Experience in business process mapping, flowcharting, and SOP drafting. \nFamiliarity with ERP systems, ticketing platforms, or inventory tools. \nStrong Analytical & Problem-Solving Mindset: Ability to turn raw operational numbers into meaningful stories and strategic recommendations. \nAttention to detail and strong numerical accuracy. \nExcellent communication and stakeholder management skills to coordinate between 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