{"id":3861161,"url":"https://alion.io/job/covenant-house-vancouver-sanctuary-program-manager","title":"Sanctuary Program Manager","company":{"id":1973750,"name":"Covenant House Vancouver","domain":"covenanthousebc.org","url":"https://alion.io/company/covenanthousebc","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vancouver, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":79534,"max":99427,"currency":"CAD","period":"year","gross":null,"usd_annual":71049},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T09:31:24Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T04:18:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"As we serve vulnerable youth, all employees working for Covenant House Vancouver must be fully vaccinated for COVID-19. Proof of vaccination status will be required prior to your start date.\nAbout Covenant House Vancouver\nSince 1997, Covenant House Vancouver has provided relentless support for youth experiencing, or at-risk of experiencing, homelessness. We provide support to young people age 16 to 24 who have experienced a wide range of early life and ongoing, complex trauma; including physical, sexual and emotional abuse and neglect. Our purpose is to serve all youth, with absolute respect and unconditional love, to help youth experiencing homelessness, and provide a safe and supportive environment for all youth in need.\nWorking at Covenant House will be one of the most meaningful things that you’ll do in your life. However, you will be confronted with significant issues in this work and frankly, this work is not for everyone. In the course of doing your work, particularly for those doing frontline work, you will be exposed to the trauma of others. The youth we serve may also experience overdose, physical harm perpetuated by self or others and even death. Because we provide a relational model of care, the harms our youth experience can impact us in varying degrees.\nWhile we provide training for youth workers on avoiding what we call vicarious trauma (namely, the trauma you can experience or take on by hearing other’s traumatic stories), and a generous allowance for counselling, it is still difficult work that can and does take its toll on many employees. Self-awareness and self-care are key. Some candidates and employees decide during the recruiting and probationary periods that this work isn’t for them, and that is totally fair.\nWe will provide more information on vicarious trauma during recruiting and on-boarding, to help you decide if Covenant House is the place for you.\nThe Impact the Manager, Sanctuary Program can make:\nTo oversee and manage all aspects of direct service in the Sanctuary Program Department. Ensuring the safety of all youth and staff in the programs; and upholding and ensuring adherence to the Mission, Values, philosophy, and policies of Covenant House. Together with the Director, Complex Care, supports strategic planning, and explores program growth opportunities\nHow you will contribute:\nResponsible for direct implementation and adherence to CHV philosophy, policies and procedures\nAssist in the development of the annual service and strategic planning\nParticipate in the development of the annual Sanctuary Program operating budget and operational plans\nManages and oversees the administrative and daily operations of Sanctuary\nParticipate in the screening, hiring, and training of staff, volunteers, and student placements\nSchedule staff, practicum students, and volunteers\nOversee Assistant Manager and meet regularly with staff for formal supervision, reflective practice, annual performance appraisals and provide ongoing informal supervision and staff development opportunities\nOversee the collection, reporting and evaluation of client statistical information - ensure data is accurate and complete\nAttend intra-agency and program related meetings as required\nLiaison with department Managers and staff from development and communications, finance, payroll, administration, operations, food services and volunteer services\nResponsible for the monitoring of staff morale, including identification of trends, and promoting staff and workplace health\nSupport and maintain positive and effective working relationship with Case Management Services\nWork with managers of other program departments to support the continuum of care for youth within CHV\nMaintain a relationship with other related service providers\nSupport program services to maintain fidelity to core theoretical concepts and practices, including the creation and review of policies and procedures and consultation support to all program areas.\nIs a subject matter expert in key priority areas such as Trauma Informed Practice, and Harm Reduction, providing both internal and external training and supervision.\nRepresents CHV at community tables and regional committees as assigned, engaging in advocacy and awareness in alignment with our key priority areas\nManages and maintains community partnerships as directed\nOther duties as assigned\nWho are we looking for?\nEducation and Experience:\nDegree in Social Work, Nursing, or a related discipline.\nRegistered Social Worker, Nursing or other Graduate degree an asset\nMinimum 3 years of leadership experience in a low barrier, harm reduction setting providing services to homeless and/or at-risk individuals with complex care needs.\nCompetencies:\nKnowledge of Trauma Informed Care and Harm Reduction Principles, and the needs of this specialized population of youth\nKnowledge of adolescent development and issues related to youth homelessness.\nKnowledge of Resiliency Theory & Stages of Change models of practice\nDemonstrated facilitation skills\nDemonstrated ability to design and develop policies and procedures, program manuals, and practice guides \nExperience working collaboratively in an interdisciplinary setting, and with community stakeholders, effectively building constructive, friendly, professional relationships and networks of key contacts with people and colleagues, maintaining partnerships that can provide information, assistance and support; networking and building working relationships to respond to current and future needs\nProven ability in the design and execution of initiatives, strategies and policies, and ability to set priorities for concurrent projects\nHighly developed written and oral communication skills, including report writing and presentation design and facilitation\nAbility to coordinate major interdisciplinary projects involving complex and politically sensitive issues\nEffective leadership capabilities and interpersonal skills with proven experience consulting, engaging and coordinating with various stakeholder groups working cooperatively and effectively with others to reach a common goal, places a high value on teamwork and sets values and objectives that encourages the team’s cohesiveness\nExcellent decision making, problem solving, and analytical skills\nAbility to work independently and exercise a considerable degree of independent judgment and discretion. Demonstrated initiative, critical thinking, and self-directed working style\nExperience with Reflective Practice Supervision an asset\nAdditional Position Information:\nThe successful candidate can expect a starting salary of between $79,534 and $99,427 , depending on factors such as internally equity, experience, competencies, and education. Once hired, salaries are reviewed annually following the annual performance review and successful employees have the opportunity for their salary to increase, over time, up to the maximum of the pay band, currently $119,301.In 2024, we were recognized as one of Canada’s Top 100 Employers\nDiversity, Equity & Inclusion\nCovenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.\nCHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:\nPersons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;\nPersons with visible (physical) and/or invisible (mental) disabilities;\nPersons who identify as women;\nPersons of marginalized sexual orientations, gender identities, and gender expressions; and \nIndigenous persons.\nWe recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.\nWe love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.","description_format":"text","description_chars":8480,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-06T09:31:24Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["conf:1","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":71049,"is_top_pay":false},"html_url":"https://alion.io/job/covenant-house-vancouver-sanctuary-program-manager","json_url":"https://alion.io/job/covenant-house-vancouver-sanctuary-program-manager.json","meta":{"generated_at":"2026-11-09T06:52:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3546,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1973750},"rest":"https://alion.io/mcp/rest/get_company?id=1973750"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcovenant-house-vancouver-sanctuary-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcovenant-house-vancouver-sanctuary-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcovenant-house-vancouver-sanctuary-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/covenant-house-vancouver-sanctuary-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcovenant-house-vancouver-sanctuary-program-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3861161}},{"tool":"search_jobs","arguments":{"company":"covenanthousebc.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3861161},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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