IT Manager

Description

Title: IT Manager

Location: Leipzig, Germany

COMPANY OVERVIEW

Covenant is a global defense company headquartered in Washington, D.C., building long-range precision strike weapons for the United States and its allies. Its flagship munition, Anthem, combines heavy payload and long range at a fraction of the cost of comparable legacy systems, with production volumes designed to meet the demands of prolonged conflict. Designed as an end-to-end weapon system that is simple to store, transport, and field, Anthem is produced in the United States, Germany, and Israel. For more information, visit covenant.com

THE ROLE

As the IT Manager, you will own onsite IT operations for Covenant's new manufacturing facility in Leipzig. You will help build the site's IT environment from the ground up while providing day-to-day technical support to employees and ensuring our systems remain secure, reliable, and scalable.

This is a hands-on role covering infrastructure, networking, hardware, cloud systems, employee onboarding, and cybersecurity. You will work closely with our global IT organization while taking ownership of the technology environment at the Leipzig facility.

WHAT YOU'LL DO

• Own day-to-day IT operations and help desk support for the Leipzig facility.
• Build and maintain onsite IT infrastructure, including servers, networking, Wi-Fi, workstations, and printers.
• Install and troubleshoot network equipment and structured cabling.
• Deploy and manage laptops, desktops, phones, peripherals, and other employee hardware.
• Manage employee onboarding and offboarding, including accounts, access, hardware, and equipment recovery.
• Support cloud infrastructure, SaaS applications, and user accounts.
• Troubleshoot hardware, software, network, and connectivity issues.
• Maintain IT asset inventory, system documentation, and site procedures.
• Support cybersecurity efforts including endpoint security, access controls, patching, backups, and incident response.
• Identify and respond to cybersecurity threats and work with global security teams on remediation.
• Manage local IT vendors, contractors, internet providers, and service providers.
• Support IT requirements for manufacturing systems and production operations.
• Help establish scalable IT processes as the Leipzig facility grows.

REQUIRED QUALIFICATIONS

• 8+ years of experience in IT infrastructure, systems administration, help desk, or related roles.
• Hands-on experience building and supporting networks, servers, endpoints, and physical IT infrastructure.
• Experience setting up IT systems and infrastructure for an office, facility, or manufacturing environment.
• Experience managing employee hardware, accounts, access, and onboarding/offboarding.
• Working knowledge of cloud infrastructure and SaaS applications.
• Practical understanding of cybersecurity threats and security best practices.
• Strong troubleshooting and problem-solving skills.
• Professional proficiency in German and English.
• Willingness to work onsite in Leipzig, Germany.

PREFERRED QUALIFICATIONS

• Experience supporting a manufacturing, aerospace, defense, automotive, or industrial facility.
• Experience building IT infrastructure for a new facility from the ground up.
• Experience with Microsoft 365, Azure, Entra ID, Intune, or similar platforms.
• Experience with next generation firewalls, VPNs, VLANs, and network security.
• Experience supporting ERP, MES, or other manufacturing systems.
• Experience using Ruckas WIFI network equipment.
• IT or cybersecurity certifications.

WHAT MAKES YOU SUCCESSFUL

• You are a hands-on IT operator who can design and build IT infrastructure, run cable, troubleshoot systems, and support employees directly.
• You take ownership of the entire onsite IT environment and don't wait for someone else to solve problems.
• You understand that cybersecurity is part of everyday IT operations.
• You are comfortable building systems and processes from scratch.
• You are highly organized, responsive, and able to prioritize issues in a fast-moving environment.
• You thrive in a manufacturing environment where reliable IT is critical to keeping the business and production moving.