{"id":2406905,"url":"https://alion.io/job/coveo-business-value-consultant","title":"Business Value Consultant","company":{"id":7161,"name":"Coveo","domain":"coveo.com","url":"https://alion.io/company/coveo","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada","Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":79000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":169},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false}],"status":"closed","first_seen_at":"2026-09-08T18:56:19Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-27T17:42:30Z","board_verified":false,"closed_at":"2026-10-27T17:42:30Z","days_open":48,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":48},"description":"Are you ready to play a key role in our sales and customer growth strategy?\nCoveo’s Strategy & Business Value Team is seeking a Senior Consultant to drive customer engagements and support sales and growth initiatives across North America. You’ll collaborate with sales, account management, and technical success teams, leading business value improvement projects with a focus on Commerce customers and opportunities.\nYour mission? Analyze customer business performance, craft tailored solutions aligned with their digital objectives, and provide high-level strategic guidance. You’ll take the lead on customer engagements, conduct value assessments and build business cases that demonstrate the impact of Coveo’s solutions, all while helping scale our growth trajectory.\nWhat your responsibilities will look like:\nPartner with Coveo’s customers, some of the world’s largest and most innovative companies in the world, and collaborate across teams like Product Management, Marketing, Sales, and Customer Success to showcase the business value Coveo delivers.\nLead customer-facing business value assessment engagements to identify key metrics and drivers for Commerce and develop business cases and financial models to justify sales opportunities.\nDemonstrate value delivered to the installed base and collaborate with customers and internal teams to continuously align business cases with value delivered. \nCreate thought leadership content and provide training to embed value-driven thinking throughout the organization.\nBuild tools and documentation to simplify the business case development and advise on best practices as a subject matter expert in your main line of business (Commerce). \nStay ahead of the curve on commerce innovation, particularly how generative AI is reshaping customer expectations, merchandising strategies, and personalized experiences.\nHere is what will qualify you for the role:\nAt least 4 years of experience in strategic and analytical customer-facing roles, across various industries undergoing digital transformation, customer experience, and innovation initiatives.\nExperience in SaaS, ideally within business models focused on commerce. \nProficiency in Excel and/or Google Sheets for business modeling, financial analysis, and value tracking dashboards.\nProven ability to influence senior stakeholders and lead customer-facing projects, with strong business acumen in digital strategy, business modelling, executive communication, and customer workshop facilitation.\nWhat will make you stand out:\nProven ability to collaborate with both technical and business teams.\nUnderstanding of GTM tracking technologies (e.g., Google Tag Manager, event tracking, custom dimensions) and performance analytics.\nUnderstanding of enterprise search’s role in digital experience optimization and familiarity with AI-powered search technologies.\nCuriosity about the future of commerce, particularly how GenAI is transforming how brands engage with customers.\nDo you think you can bring this role to life? Send us your application, we want to hear from you!\nJoin the Coveolife!\nWe encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.\nThis job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.\nCoveo is committed to providing accessible employment practices. 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