{"id":3825455,"url":"https://alion.io/job/cover-genius-engineering-manager-personalisation","title":"Engineering Manager, Personalisation","company":{"id":174848,"name":"Cover Genius","domain":"covergenius.com","url":"https://alion.io/company/cover-genius","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"bandit","optional":false},{"name":"CI/CD","optional":false},{"name":"Django","optional":false},{"name":"FastAPI","optional":false},{"name":"GCP","optional":false},{"name":"Kubernetes","optional":false},{"name":"Python","optional":false},{"name":"Recommender Systems","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-11-04T18:18:56Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T14:46:28Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Cover Genius\nCover Genius is the global infrastructure for embedded protection. Active in over 60 countries and all 50 US States, we protect the customers of the world’s largest digital companies, including Klarna, Revolut, Stripe, Priceline, Agoda, Booking.com, Turkish Airlines, Tongcheng Travel, eBay, and Uber, with seamless, end-to-end experiences. Cover Genius has protected more than 73M customers globally across 240M policies with USD $3.2BN in gross written sales.\nComing off a stellar year with 40% YoY revenue growth and a recent $100M capital raise, putting our valuation at $1.9BN, we are accelerating into our next phase of growth. As part of our team, you’ll help drive our AI-first roadmap, developing hyper-personalization engines, agentic distribution, and automated claims infrastructure, while building the scalable technology powering the fast-growing $70B embedded protection market.\nOur people are: Accountable, customer-obsessed, collaborative, driven\nOur people are not: Passive, defensive, siloed, hesitant\nAbout the Role\nAs the Engineering Manager, Personalisation, you will lead the team building BrightWrite’s personalisation systems: the engine that decides which protection to offer and how to present it to each customer across our partners’ platforms. Your team’s work runs on millions of live customer journeys a day, so decisions made there show up directly in conversion and customer experience.\nYou will have built real-time decisioning or recommendation systems in production, run them through rigorous experimentation, and worked closely with data scientists to turn models into reliable services.\nKey Responsibilities\nLead and grow a team of engineers building BrightWrite’s personalisation systems, fostering technical excellence, ownership and psychological safety in line with Cover Genius values.\n\nOwn the technical roadmap and architecture for personalisation, covering A/B testing, offer selection, and contextual bandit experiments.\n\nBuild and scale the experimentation capability behind personalisation\n\nPartner with Data Science to take models from research into production, including model serving, model registry and evaluation infrastructure.\n\nEnsure the platform meets its SLOs for latency, availability and reliability.\n\nEstablish engineering and operational excellence through observability, CI/CD, IaC, testing and data quality standards.\n\nEnsure personalisation operates within regulatory, compliance and partner constraints.\n\nBe accountable, alongside Product, for the measurable impact of personalisation on customers and partners.\n\nSkills & Experience:\nWhat you will bring:\n8+ years of experience in software, data or ML engineering, and 2+ years leading or managing engineering teams in a fast-paced, high-growth environment.\n\nA track record of building recommendation, ranking or real-time decisioning systems in production at scale.\n\nStrong grounding in experimentation design and analysis, with experience building or operating experimentation platforms.\n\nHands-on MLOps experience in production, including model serving, feature pipelines and model monitoring.\n\nIn-depth experience with Python (Django or FastAPI), Kubernetes and Terraform, ideally on GCP.\n\nWhat you will have:\nExceptional leadership and communication skills. You know how to inspire, motivate and develop a team of technical experts.\n\nProduct and commercial instinct. You think about the customer’s moment of decision and the partner’s outcome.\n\nJudgement about when ML or AI earns its place and when a simple rule or heuristic is the better answer. You prefer pragmatic engineering over trend-driven solutions.\n\nIntegrity to hold a privacy or compliance line under commercial pressure.\n\nA strategic mindset. You align personalisation initiatives with business goals and manage stakeholder expectations across engineering, data science and product teams.\n\nStrong problem-solving ability and a deep sense of ownership, from technical architecture through to team performance and product outcomes.\n\nSelf-motivation and reliability, with the ability to drive projects to completion in a fast-paced environment.\n\nWhy Cover Genius?\nAt Cover Genius, we create magic by turning the archaic into the extraordinary. We take one of the world’s oldest and most complex industries and reinvent it with world-class technology. Cover Genius doesn’t just disrupt legacy insurance; we make the impossible feel effortless. Our operating principles guide our mission:\nMake today matter: We deliver with urgency and excellence. We act decisively, move with intention, and hold a high bar.\n\nAct with accountability: We own our commitments and take pride in delivering results that move us forward.\n\nGrow together: We are a collective of curious minds. We learn from wins and setbacks, share knowledge generously, and elevate each other every day.\n\nInspire each other: We push each other to think bigger and pull together to go further.\n\nChampion our customers: We lead with empathy and center the customer, turning complex disruptions into seamless moments of trust.\n\nFlexible Work Environment - Our teams are hybrid. We work from home on a Wednesday and Thursday and attend the office on Monday, Tuesday and Friday with flexibility around start/finish times.\n\nDon't just take our word for it - hear about our culture straight from our people here: story time.\n\nReady to make an impact? If you’re looking for a place where you’ll be challenged, trusted, and empowered, we’d love to meet you!\nThe Legal & Privacy Stuff\nCover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.\nBy submitting your application, you acknowledge that we may collect, store, and process your personal data for recruitment purposes. To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for three years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full Privacy Policy.","description_format":"text","description_chars":6332,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["InsurTech"],"lifecycle":[{"event":"open","at":"2026-11-05T18:18:56Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.891,"p_room":0.945,"age_days":2,"expected_fill_days":7,"reasons":["conf:3","velocity","win:mid"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/cover-genius-engineering-manager-personalisation","json_url":"https://alion.io/job/cover-genius-engineering-manager-personalisation.json","meta":{"generated_at":"2026-11-07T18:19:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27641,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174848},"rest":"https://alion.io/mcp/rest/get_company?id=174848"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcover-genius-engineering-manager-personalisation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcover-genius-engineering-manager-personalisation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcover-genius-engineering-manager-personalisation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cover-genius-engineering-manager-personalisation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcover-genius-engineering-manager-personalisation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3825455}},{"tool":"search_jobs","arguments":{"company":"covergenius.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3825455},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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