{"id":1289347,"url":"https://alion.io/job/covetrus-customer-relationship-manager-field-sales","title":"Customer Relationship Manager (Field Sales)","company":{"id":1856183,"name":"Covetrus","domain":"covetrus.com","url":"https://alion.io/company/covetrus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cardiff, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-11-05T22:07:20Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.\nCustomer Relationship Manager (Field Sales) - Territory Wales\nAre you ready to take your sales career to the next level? Join Covetrus, a global leader in animal health, and be part of an incredible opportunity in a high-performing territory covering Wales. This role is perfect for someone passionate about sales, animal health and customer care, with a knack for building relationships and driving growth.\nAbout the Role\nYou’ll be responsible for managing all field sales and customer care activities for veterinary practices in your territory. You’ll focus on distributing pharmaceuticals, consumables, human medicine, and other related categories. With a mix of field visits, phone calls, and video calls, you’ll engage with every account on your territory list to grow sales of our Corporate Brand products and broader ranges. This is a fast paced, varied role where you’ll sell to existing customers while prospecting for new business, with a focus on increasing basket spend across all target categories.\nWhy Join Us?\nHigh-Performing Territory: This territory offers a vibrant market with significant growth potential.\n\nIncredible Opportunity: Make a real impact in a role that values initiative and customer connection.\n\nEssential Duties and Responsibilities\nTerritory Management: Develop and manage your territory using CRM tools (Qlik & Salesforce) to maintain and grow product sales.\n\nSales Objectives: Achieve targets and KPIs as set by the National Sales Manager.\n\nStrategic Planning: Implement effective strategies using company programs to increase market share.\n\nCustomer Focus: Respond promptly to customer concerns and provide exceptional service.\n\nTeam Collaboration: Learn the range of Covetrus products and services, generating leads and communicating with colleagues across divisions.\n\nProfessional Development: Attend industry seminars, training programs, and sales meetings.\n\nCompliance: Adhere to company policies and procedures while maintaining professionalism.\n\nWhat You’ll Bring\nExperience: Sales and/or veterinary sales experience is advantageous but not essential.\n\nSkills:\nRelationship management\n\nStrong selling & negotiation skills\n\nExcellent communication & attention to detail\n\nIT literacy (MS Outlook, Word, Excel)\n\nWhat You Need\nA valid driver’s license and the ability to travel within your territory.\n\nWhy Covetrus?\nAt Covetrus, we believe in empowering our team to succeed while offering the tools and support needed to thrive. This role offers a unique chance to contribute to a thriving business and build lasting relationships with veterinary practices. Take the next step in your career with Covetrus. Apply now to join our passionate and results-driven team!\nHere's a glimpse of what awaits you:\nCovetrus Advantage: Unleash the power of savings with our exclusive Covetrus Advantage program. Enjoy access to thousands of retail discounts and cashback opportunities, transforming your everyday purchases into delightful savings.\nInclusive Culture: Be a part of a vibrant and inclusive work environment where every voice is valued, and diversity is celebrated. Experience a sense of belonging that empowers you to bring your authentic self to work every day.\nYour Future, Your Way: Secure your future with our Life Insurance plan, where you have the freedom to choose your beneficiaries, ensuring peace of mind for you and your loved ones.\nFinancial Confidence: Take charge of your financial journey with our Company Pension Scheme. Covetrus contributes 5% to every employee, paving the way for a brighter and more secure future.\nCycle to Success: Embrace a healthier lifestyle and save up to 42% with our Cycle To Work Scheme. Enjoy tax-free cycling while exploring a fantastic range of bikes, along with a wide selection of clothing and accessories.\nSupport When You Need It: Our Employee Assistance Program is your trusted companion in times of need. This confidential service provides comprehensive support not only to you but also to your partners ensuring their well-being is a top priority.\nCelebrate You: We believe that your special day deserves to be celebrated! Enjoy a Birthday Day Off, because your happiness matters.\nClear Vision: Your well-being extends to your eyes too! Benefit from Eye Care Vouchers, provided in collaboration with Specsavers, ensuring your vision remains as sharp as your aspirations.\nCovetrus is an equal opportunity/affirmative action employer. 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