{"id":3556264,"url":"https://alion.io/job/covetrus-outbound-operations-manager-2","title":"Outbound Operations Manager","company":{"id":1856183,"name":"Covetrus","domain":"covetrus.com","url":"https://alion.io/company/covetrus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":7,"ghost_share":0,"stale_share":0.714,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colonial Heights, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2117},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T11:49:26Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.\nOperations Manager - Outbound, Animal Health\nOur Colonial Heights, VA location is seeking an Outbound Manager responsible for managing the outbound operation of the Distribution Center to ensure timely and accurate order fulfillment and shipping to ensure the customers’ expectations are exceeded every day. We offer a climate-controlled, small-team environment where you rarely have to work weekends!\nWHO WE ARE\nCovetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.\nOUR VALUES\nNever Settle - Share the Customer Goal - Give Power - Be Passionate - Do Good\nCome join our amazing team where we go for great, put the customer first, operate as one team, cultivate a passion for animals, and always act responsibly for customers and society!\nCOMPANY BENEFITS\nMedical, Dental, & Vision Insurance starting on Day 1\nGenerous holiday and paid time off policy\nCompany paid life and AD&D insurance\n401(k) with generous company match\nPet Insurance and more!!\nJOB RESPONSIBILITIES\nPlans and directs all distribution activities including shipping, routing, and administrative tasks to ensure company requirements are met.\nLeads the effort to gather feedback regarding the customer expectations. Makes recommendations and implements changes to continually improve the customer’s experience.\nEnsures the efficient organization and layout of the distribution center by optimizing processes for picking, packing, and shipping customer orders while maintaining distribution center compliance with all governmental agencies and their regulations.\nMain point of contact for all inquiries regarding outbound shipments. Works with internal partners (Sales, Regulatory and Quality Affairs) regarding orders shipped. Answers questions and provides information to resolve any outstanding issues in a timely manner. Pro-actively communicates issues to appropriate individuals which many include: Customers, Sales, Purchasing, and Distribution Center Management.\nReviews current or future trends that indicate possible gaps in the outbound process and makes recommendations based on findings.\nConducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.\nManages the outbound team. This includes but us not limited to, performance management, attendance management, training, employee engagement and retention, and employee development. \nREQUIREMENTS\nBachelor’s degree required, with preference for a major in Operations, Logistics, Supply Chain, or other business-related field (or equivalent combination of education and experience).\nMinimum of three years of experience in warehouse or production environment; 1 year experience with a pharmacy or pharmaceutical wholesaler/distributor required\nMinimum three years management experience\nMust be able to meet any minimum certification qualification required by any local or state board or licensing agency, as applicable within span of control (varies by location)\nCOMPETENCIES NEEDED\nDemonstrates strong communication skills, both written and verbal.\nDemonstrated ability to strategically organize, prioritize and meet customer expectations\nHighly motivated and results oriented\nAbility to build and maintain strong working relationships\nMust be proficient in Microsoft and computer skills\nExperience and knowledge in distribution processes (receiving, shipping and inventory control) required\nForklift Certification desired\nGreen belt or equivalent in Six Sigma or Lean Six Sigma preferred\nPHYSICAL DEMANDS/WORK ENVIRONMENT\n Covetrus is a federal contractor and abides by the Drug Free Workplace Act (DFWA). In accordance with the DFWA, Covetrus maintains a drug-free workplace.\nThis position requires passing a criminal background check and drug screening which includes testing for marijuana.\nMust be flexible to work mandatory overtime hours as needed to ensure timely customer delivery. \nAbility to lift and transport 30 pounds on a regular basis and up to 50-70 pounds on an occasional basis.\nMust be able to stand and/or walk on concrete for the duration of the shift and complete tasks that include bending, stooping, and reaching.\nMay require working in a cooler environment of 35°- 46° F.\nOvernight travel on an as-needed basis\nREQUIRED QUALIFICATIONS:\nBachelor’s degree required, with preference for a major in Operations, Logistics, Supply Chain, or other business-related field (or equivalent combination of education and experience)\nWORK EXPERIENCE:\nMinimum of three years of experience in warehouse or production environment\nMinimum three years management experience\nTECHNICAL SKILLS:\nDemonstrates strong communication skills, both written and verbal.\nDemonstrated ability to strategically organize, prioritize and meet customer expectations\nMust demonstrate strong ability to pay attention to detail\nHighly motivated and results oriented\nCERTIFICATION S:\nForklift Certification desired\nMust meet any minimum certification qualification required by any local or state board or\nlicensing agency, as applicable within span of control (varies by location)\nGreen belt or equivalent in Six Sigma or Lean Six Sigma preferred\nTRAVEL:\nAbility to engage in overnight travel on an as needed basis essential.\nWe offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:\n401k savings & company match\n\nPaid time off\n\nPaid holidays\n\nMaternity leave\n\nParental leave\n\nMilitary leave\n\nOther leaves of absence\n\nHealth, dental, and vision benefits\n\nHealth savings accounts\n\nFlexible spending accounts\n\nLife & disability benefits\n\nIdentity theft protection\n\nPet insurance\n\nCertain positions may include eligibility for a short-term incentive plan\n\nCovetrus is an equal opportunity/affirmativeaction employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.","description_format":"text","description_chars":6904,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine","Practice Management Software"],"lifecycle":[{"event":"open","at":"2026-10-31T00:57:06Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4 · green card filings: 5","filings_12m":4,"filings_prev_12m":13,"green_card_filings_12m":5,"median_offered_wage_usd":140278,"route":null,"cap_exempt":false,"checked_at":"2026-11-08T10:45:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.833,"p_room":1,"age_days":9,"expected_fill_days":28,"reasons":["conf:5","win:early"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/covetrus-outbound-operations-manager-2","json_url":"https://alion.io/job/covetrus-outbound-operations-manager-2.json","meta":{"generated_at":"2026-11-08T18:30:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":38789,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1856183},"rest":"https://alion.io/mcp/rest/get_company?id=1856183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcovetrus-outbound-operations-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcovetrus-outbound-operations-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcovetrus-outbound-operations-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/covetrus-outbound-operations-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcovetrus-outbound-operations-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3556264}},{"tool":"search_jobs","arguments":{"company":"covetrus.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3556264},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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