{"id":1166104,"url":"https://alion.io/job/cox-communications-dispatch-coordinator-cox-fleet","title":"Dispatch Coordinator (Cox Fleet)","company":{"id":8079,"name":"Cox Communications","domain":"cox.com","url":"https://alion.io/company/cox","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":54,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"ET","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":["New York, United States","Washington, United States","United States","Mexico","Georgia"],"countries":["US","MX","GE"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":18,"max":27,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-01T01:44:43Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Company\nCox Automotive - USAJob Family Group\nVehicle OperationsJob Profile\nDispatcher IIManagement Level\nIndividual ContributorFlexible Work Option\nCan work remotely but need to live in the specified city, state, or regionTravel %\nNoWork Shift\nVariableCompensation\nHourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description\nFleet service maintenance keeps the world moving. We’re recruiting a Dispatch Coordinator to join our essential team at Cox Fleet. In this role, you will be instrumental in maintaining the seamless flow of our operations by troubleshooting the event to ensure the appropriate Service Provider is dispatched. Work hours will vary to ensure market coverage, as we provide service 24/7/365.\nIf you’re ready to ensure vehicles are road-ready and drivers are supported, let's talk!\nWhat’s In It for You?\nHere’s a sneak peek at the benefits you could experience as a Cox employee:\nA competitive salary and top-notch bonus/incentive plans.\nExceptional work-life balance, flexible time-off policies and accommodating work schedules.\nComprehensive healthcare, with multiple options for individuals and families.\nGenerous 401(k) retirement plans with company match.\nProfessional development and continuing education opportunities.\nInclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.\nExtra perks like pet insurance, employee discounts and much more.\nCheck out all our benefits.\nWhat You’ll Do\nYou’ll be responsible for coordinating and managing the logistics of fleet operations, ensuring that all vehicles are maintained and repaired promptly. You will:\nAssess and assign all open events.\nVerify proper authorization has been obtained to dispatch the event.\nAssign the appropriate and nearest service provider to make requested repairs.\nAdvise the customer of the estimated time of arrival and follow instructions according to their requirements.\nInform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs.\nAddress problems and customer inquiries as they arise.\nWho You Are\nYou are a proactive problem solver who is eager to grow their career in the automotive industry. Here’s what else you bring to the table:\nMinimum:\nHigh school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance).\nA strong knowledge of dispatching and multitasking.\nPreferred:\nDegree in related discipline or industry experience\nAvailability:\nClass start date: November 2 & December 7, 2026\nTraining schedule: Monday - Friday, 8:00 am - 5:00 pm ET\nAvailable work schedules: TBD, but we operate in a 24/7/365 environment. Most work schedules will be either weekend, 2nd (Evening/Nights), or 3rd (Overnights) shift\nHelp us keep the wheels turning and the engines humming. Join Cox today!\nDrug Testing\nTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Benefits\nEmployees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About Us\nThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.Application Deadline: 10/07/2026","description_format":"text","description_chars":5982,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Professional development","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Broadcasting","Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-09-24T02:50:15Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.598,"p_room":0.9,"age_days":8,"expected_fill_days":22,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":{"stated_usd_annual":54000,"is_top_pay":false},"html_url":"https://alion.io/job/cox-communications-dispatch-coordinator-cox-fleet","json_url":"https://alion.io/job/cox-communications-dispatch-coordinator-cox-fleet.json","meta":{"generated_at":"2026-10-01T09:57:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":890,"day_limit":5000,"remaining_today":4110,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}