{"id":3495544,"url":"https://alion.io/job/cox-communications-fleet-operations-supervisor","title":"Fleet Operations Supervisor","company":{"id":8079,"name":"Cox Communications","domain":"cox.com","url":"https://alion.io/company/cox","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":87,"open_postings":123,"ghost_share":0,"stale_share":0.528,"repost_share":0.016,"time_to_fill_p50_days":27,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Houston, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":55600,"max":83400,"currency":"USD","period":"year","gross":null,"usd_annual":83400},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T22:34:37Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Company\nCox Automotive - USAJob Family Group\nVehicle OperationsJob Profile\nSupervisor, Fleet OperationsManagement Level\nSupervisorFlexible Work Option\nHybrid - Ability to work remotely part of the weekTravel %\nYes, 50% of the timeWork Shift\nDayCompensation\nCompensation includes a base salary in the range of $55,600.00 - $83,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job Description\nDays: Monday to Friday, with every other Saturday\nHours: Day Shift\nCox Fleet keeps your fleet moving!\nHeadquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering selects services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. \nCox Fleet, the largest independent fleet maintenance company in the country, is currently hiring a Fleet Operations Supervisor. A Fleet Operations Supervisor provides frontline leadership, technical guidance, and operational oversight to technicians and support staff across assigned locations. This role ensures high-quality service delivery, strong client partnerships, and efficient fleet maintenance operations. The supervisor drives team performance, enforces safety and compliance standards, and partners cross-functionally to support operational goals and customer satisfaction.\nDuties & Responsibilities:\nServe as the primary contact for assigned clients, ensuring satisfaction, timely communication, and\nidentification of opportunities for service and operational improvement.\nProvide leadership, coaching, development, and day-to-day direction for technicians and business support\nstaff within assigned areas.\nBridge communication between field technicians and clients, ensuring accurate updates, clear approvals, and\nhigh-quality service delivery.\nPrepare and present estimates, secure client approvals, and maintain accurate documentation.\nPartner with clients to forecast service needs, recommend solutions that increase uptime, improve reliability,\nand reduce costs.\nCreate a collaborative work environment grounded in trust, respect, and alignment to organizational goals.\nLead end-to-end operations including staffing, scheduling, workflow planning, quality review, and customer\nservice execution.\nMonitor team performance, enforce safety protocols, and promote a culture of zero injuries.\nManage vehicle operations including maintenance, compliance, reporting, scheduling, and assignment of fleet\nassets.\nTroubleshoot technical issues, support complex diagnostics, and provide field guidance to technicians.\nEstablish and maintain relationships with local business partners to communicate and enforce corporate fleet\npolicies and standards.\nDevelop, track, and communicate key performance indicators to guide operational improvements.\nEnsure accuracy and compliance of invoices, purchase orders, procurement card submissions, maintenance\nrecords, and vehicle data.\nCollaborate with the HR Business Partner on workforce needs, employee relations, and issue escalation.\nRequirements\nHigh School Diploma/GED and 5 years’ experience in a related field.\nThe right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience.\nKnowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and\nmaintenance, to make repairs or perform maintenance services.\nSkilled in estimating, approvals, and parts procurement.\nExcellent communication, organizational, and problem-solving skills.\nUse logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or\napproaches to problems.\nAbility to determine the type of tools and equipment needed.\nExcellent verbal, written, and presentation communication skills, including experiencing high-level business\ndiscussions and low-level technical discussions to drive alignment and bring clarity to the overall vision.\nGeneral understanding of the Department of Transportation (DOT), federal, state, and local regulations\naffecting vehicle maintenance operations.\nStrong organizational, time management, and problem-solving skills\nStrong analytical thinker\nAbility to adapt strategy and approach based on changing business needs\nExperience in developing and managing process and performance measurement tools\nStrong interpersonal skills- flexible, collaborative, positive attitude, highly motivated and curious about\nmarket evolutions.\nKnowledge of motor vehicle engines, parts, and systems, including their designs, uses, repair, and\nmaintenance, to make repairs or perform maintenance services.\nUnderstand the implications of new information for both current and future problem-solving and decision-making.\nAbility to communicate information (for example, facts, ideas, or messages) in a succinct and organized\n\nAbility to interact with internal and external business partners supporting corporate policy, standards,\nprocesses, and procedures.\nProficient in understanding, analysis, and management of vehicle information to provide recommendations.\nSelf-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in\na fast-paced, high-energy environment.\nStrong customer service and organization skills are required.\nWorks well in a team environment by supporting departmental initiatives and goals.\nProvide excellent communication skills, both written and verbal.\nMust be detail oriented.\nSafe drivers needed; valid driver’s license required. \nDrug Testing\nTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Benefits\nThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About Us\nThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 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