Supervisor, Lot Operations

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Supervisor, Lot Operations

Management Level

Supervisor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $50,400.00 - $75,600.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

This position supervises and directs the daily activities of lot personnel and the lot operations function for the Auction, ensuring efficient, orderly, and proper staging and movement of vehicles on the lot and through the sales lanes.

Schedule: Tuesday-Saturday (M-F 7am-7pm, Sa 8am-5pm)

Job Responsibilities:

• Assist with lot operations daily to ensure efficient operations before and after sale.
• Supervise the daily operation of the vehicle check-in area by supervising and coordinating the activities and the workflow of the sale lot drivers, check-in personnel, lane captains, and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles from check-in to the sale lanes. Supervise flow to ensure incoming vehicles are received, stocked in, numbered, and parked in the proper areas.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with the Operations Manager regularly to review and resolve potential lot operations problems.
• Coordinate with Reconditioning
• Check-in, Factory, and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient vehicle check-in, and maintain the proper sequence of vehicles.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties, and monitoring work for accuracy and conformance to policies and procedures.
• Assist the manager in counseling and disciplining employees as necessary.
• Under the direction of the manager, plan, monitor, and evaluate employee job performance, and assist the manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications:

• Equivalent combination of education and work-related experience
• High School Diploma and five years of relevant experience in a related field. OR
• Bachelor’s Degree and three years of relevant experience in a related field. OR
• Master’s Degree and up to two years of relevant experience in a related field.
• Ph.D. and up to one year of relevant experience in a related field.

Preferred Qualifications:

• Experience in the automobile industry or the Auction business.
• Strong communication and interaction skills.
• Competent supervisory and organizational skills.
• Computer and software proficiency.
• Valid driver’s License and a safe driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk, and hear.
• Frequently required to stoop, kneel, crouch, bend, squat, and climb.
• Manual dexterity, repetitive motion tasks.

MSCOX

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.