{"id":2483090,"url":"https://alion.io/job/cox-enterprises-supervisor-dispatch-cox-automotive","title":"Supervisor, Dispatch (Cox Automotive)","company":{"id":673529,"name":"Cox Enterprises","domain":"coxenterprises.com","url":"https://alion.io/company/coxenterprises","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":67100,"max":100700,"currency":"USD","period":"year","gross":null,"usd_annual":100700},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-13T21:19:19Z","employer_posted_date":null,"last_verified_at":"2026-10-13T21:19:19Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"CompanyCox Automotive - USAJob Family GroupCustomer Care GroupJob ProfileSupervisor, Customer CareManagement LevelSupervisorFlexible Work OptionCan work remotely anywhere in the specified countryTravel %NoWork ShiftVariableCompensationCompensation includes a base salary in the range of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionAre you ready to lead a team that keeps things rolling—literally? As the Supervisor, Transportation Breakdown (Market Place Operations), you’ll be the driving force behind our Roadside team’s success. You will be responsible for ensuring operational performance, supporting employee development, motivating breakdown specialists, and maintaining high service standards across the call center.\n\nWhat You’ll Be Rockin’:\n\nCoach & Cheerleader: Guide your team to greatness in dispatch timeliness, phone metrics, and operational efficiency.\n\nTrainer Extraordinaire: Help team members grow with personalized development and motivation.\n\nPolicy Pro: Keep things compliant and clear with company procedures.\n\nCustomer Whisperer: Step in when needed to ensure top-notch event handling.\n\nFlex Master: Adjust schedules and juggle priorities like a scheduling ninja.\n\nPerks & Highlights:\nBe the go-to leader in a fast-paced, high-impact environment.\n\nCollaborate with a team that values hustle, heart, and humor.\n\nMake a real difference in how we support customers on the road.\n\nQualifications\nMinimum\n\nHigh School Diploma/GED and 5 years’ experience in a related field (Transportation, Call Center). The right candidate could also have a different combination, such as a bachelor’s degree in a related discipline and 3 years’ experience in a related field; a master's degree and 1 year of experience; or a Ph.D. and up to 1 year of experience\n\nRequires strong knowledge of MS Office\n\nExcellent communication skills to work effectively with teams throughout organization\n\nPreferredDegree in related discipline strongly desired\nDrug TestingTo be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.Application Deadline: 10/18/2026Originally posted on Himalayas","description_format":"text","description_chars":4782,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Adventure Tourism","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-13T23:28:00Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.648,"p_room":0.55,"age_days":10,"expected_fill_days":7,"reasons":["seen:10","win:tail"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":100700,"is_top_pay":false},"html_url":"https://alion.io/job/cox-enterprises-supervisor-dispatch-cox-automotive","json_url":"https://alion.io/job/cox-enterprises-supervisor-dispatch-cox-automotive.json","meta":{"generated_at":"2026-10-24T21:24:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673529},"rest":"https://alion.io/mcp/rest/get_company?id=673529"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcox-enterprises-supervisor-dispatch-cox-automotive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcox-enterprises-supervisor-dispatch-cox-automotive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcox-enterprises-supervisor-dispatch-cox-automotive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cox-enterprises-supervisor-dispatch-cox-automotive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcox-enterprises-supervisor-dispatch-cox-automotive"}]}