Admission Services Supervisor

Facility:

CoxHealth National Building: 3660 S National Ave, Springfield, Missouri, United States of America, 65807

Department:

1307 Patient Access Services CMG

Scheduled Weekly Hours:

40

Hours:

Availability 6:30a-6:30p

Work Shift:

Day Shift (United States of America)

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:

• Named one of Modern Healthcare’s Best Places to work five times.

• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

• Acknowledged by Forbes as one of the Best Employers for New Grads.

• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description:

The Patient Access Supervisor is expected to exhibit strong leadership and effective communication skills while fostering a collaborative environment that emphasizes teamwork, quality, and accountability within the team. This role requires proficiency in all Admissions tasks and functions. The Supervisor is responsible for producing and maintaining staff schedules to ensure adequate staffing levels and appropriate task assignments. Additionally, this position involves providing direct support to staff by addressing day-to-day inquiries and assisting with problem-solving. The Supervisor will also monitor compliance with Cox standards and Admissions policies and procedures, conduct performance evaluations, and engage in coaching and disciplinary actions as necessary.Education:

• Required: High school diploma or equivalent
• Preferred: Bachelors in a Related Field

Experience:

• Required: 1 -2 years related experience
• Preferred: Previous management experience

Skills:

• Able to work independently and collaboratively in teams
• Proficient computer skills
• Ability to communicate verbally in an effective manner
• Adaptable to change
• Demonstrates the capability to lead and guide a team through careful observation and assessment

Licensure/Certification/Registration:

•N/A