{"id":2552924,"url":"https://alion.io/job/cpiplumbing-hvac-service-manager","title":"HVAC Service Manager","company":{"id":4421390,"name":"cpiplumbing","domain":"cpiplumbing.com","url":"https://alion.io/company/cpiplumbing","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mount Vernon, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T18:26:14Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-01T23:14:01Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Overview\nLead a High-Performing Team. Drive Growth. Deliver Exceptional Customer Experiences.\nCPI Plumbing, Heating, Cooling & Electrical has proudly served homeowners throughout Skagit County since 1986. Our reputation has been built on quality workmanship, integrity, and putting customers first.\nAs we continue to grow, we're looking for an experienced HVAC Manager to lead our service and installation teams while driving operational excellence, team development, and profitability.\nIf you're an inspiring leader who thrives on developing people, improving performance, and creating an outstanding customer experience, we'd love to talk with you.\nHVAC Manager - What You'll Do\nLead the daily operations of the HVAC service and installation departments.\nCoach, mentor, and develop Service Managers, Install Managers, technicians, and apprentices.\nProvide high-level oversight and support for a small electrical team while maintaining primary responsibility for HVAC operations.\nDrive revenue growth while maintaining strong gross profit performance.\nMonitor KPIs including revenue, close rates, average ticket, productivity, callback percentage, and customer satisfaction.\nPartner with sales, dispatch, customer service, and operations to maximize scheduling efficiency and customer experience.\nRecruit, hire, onboard, and retain top HVAC talent.\nConduct ride-alongs, performance coaching, and regular team meetings.\nEnsure all work is completed safely and complies with company standards, local codes, and industry regulations.\nOversee inventory, fleet utilization, equipment, and departmental budgets.\nFoster a culture built on accountability, teamwork, safety, and continuous improvement.\nCollaborate with company leadership to support overall business growth and operational goals.\nWhat We're Looking For\n5+ years of leadership experience managing residential HVAC operations.\nProven success leading HVAC service and installation teams.\nStrong financial and operational acumen with experience managing budgets and KPIs.\nExcellent leadership, communication, and coaching skills.\nExperience recruiting, training, and developing high-performing teams.\nCustomer-first mindset with a passion for delivering exceptional service.\nStrong understanding of residential HVAC systems and industry best practices.\nCompensation & Benefits\n$100,000-$110,000 annual base salary\nPerformance-based bonus opportunity\nMedical, Dental & Vision Insurance\n401(k) with Company Match\nPaid Time Off & Paid Holidays\nCompany Vehicle or Vehicle Allowance (where applicable)\nOngoing Leadership Development & Technical Training\nCareer Advancement Opportunities\nSupportive, team-oriented culture focused on growth\nWhy CPI?\nAt CPI Plumbing, Heating, Cooling & Electrical, we're more than a home service company. We're a team committed to improving the comfort and safety of the communities we serve. We believe in investing in our people through training, leadership development, and opportunities for career advancement.\nIf you're ready to lead a growing HVAC operation and make a lasting impact on both your team and your community, we'd love to hear from you.\nCPI Plumbing, Heating, Cooling & Electrical is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of race, ethnicity, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. 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