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Location
In office (Dublin)
Employment
Contractor

Confirmed on the employer's own hiring board on Oct 20, 2026. First seen by Alion on Sep 10, 2026. Cpl scores B on the Alion truth index.

Overview
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Cpl

Cpl is an Irish recruitment and workforce solutions company headquartered in Dublin, providing permanent, temporary, contract and executive recruitment, managed services such as RPO, and project and consulting solutions. Founded in Dublin in 1989 and owned by Brexa since 2024, it makes about 8,000 placements a year for more than 5,000 organisations across Ireland and the UK, and its group includes specialist brands such as Allen Lane and Kenny Whelan. Its job board carries vacancies for client employers, from accountants, customer service agents and AML specialists to engineers, software developers, production managers and drivers, mainly in Dublin, Galway, Limerick and Cork.

Customer Service Advisors required for a short term contract from October 2026

Location: Tallaght, Dublin 24 (onsite)

Start Date: Mid or End of October 2026

Contract Duration: Six months

Salary: €16.48 per hour (equates to €30,000 per annum)

Working Hours: Monday - Friday (shift rotation between 8.30am - 9.30am start times and 4.25pm - 5.15pm finish times). Occasional Saturdays are required (10am - 2pm shift).

What the role is about:

· Provide `Best in Class` customer service and provide clear solutions to customer queries

· Perform and approach your role to the professional standards expected of a leading contact centre

· Work towards achievement of individual performance objectives

· Positively contribute to your team and support team colleagues

· Compliance with all regulatory requirements including all operational and administrative procedures

· Embrace personal development and ensure that required levels of competency are being achieved in line with role expectations

Role requirements:

· Excellent team player with energy and commitment to achieving the goals of the Customer Centre

· Customer service experience with a strong customer focus

· Strong interpersonal and communication skills

· A flexible energetic and innovative approach to work. Ability to adapt to a changing environment

· Self-motivated with the ability to meet targets

· Excellent problem solving and resolution skills with good attention to detail with emphasis on getting it right first time

Desirable Qualifications, Skills & Experience:

· Experience in a phone-based role

· Strong IT Skills, i.e., Microsoft products

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