{"id":4068345,"url":"https://alion.io/job/cpl-it-change-and-communications-lead","title":"IT Change and Communications Lead","company":{"id":2268173,"name":"Cpl","domain":"cpl.com","url":"https://alion.io/company/cpl-com","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":76,"open_postings":58,"ghost_share":0,"stale_share":0.931,"repost_share":0.017,"time_to_fill_p50_days":27,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Communications","role_family":"Communications","seniority":"lead","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":500,"max":600,"currency":"EUR","period":"day","gross":null,"usd_annual":167250},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-11-11T10:01:07Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T19:36:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"IT Change & Communications Lead\nContract: €500 - €600 per day\nHybrid working\nOverview\nThe IT Change & Communications Lead is responsible for overseeing, coordinating, and delivering enterprise-wide IT communications, organisational change activities, and executive reporting across a complex technology environment.\nThis role ensures that technology initiatives, transformations, operational changes, risks, incidents, and strategic programmes are communicated clearly and effectively to executive leadership, governance forums, and end users. The successful candidate will play a key role in supporting informed decision-making, business readiness, user adoption, and operational continuity.\nWorking across multiple technology functions, the IT Change & Communications Lead will translate complex technical and business information into clear, concise, and impactful communications tailored to a range of audiences, from senior executives to frontline employees.\nKey Responsibilities\nExecutive & Leadership Reporting\nLead the development and coordination of executive-level reporting across Technology, Cyber Security, Shared Services, and Business Transformation functions.\nSupport leadership committees, governance forums, and risk management reporting requirements.\nPrepare executive communications relating to major incidents, service disruptions, and critical business events.\nEnsure all reporting is accurate, insightful, risk-focused, and appropriate for senior leadership audiences.\nConsolidate updates from multiple teams into coherent leadership reports and presentations.\nGovernance & Strategic Communications\nDevelop reporting packs and presentations for technology leadership meetings and governance forums.\nSupport the creation of content for company-wide and departmental town halls.\nPrepare strategic communications for major technology programmes and transformation initiatives.\nMaintain consistency of messaging across all leadership communications.\nTranslate operational, programme, and security updates into meaningful business insights.\nEnd User Communications & Change Enablement\nCoordinate enterprise-wide communications relating to technology services, incidents, and planned changes.\nDevelop communication plans supporting system implementations, upgrades, and business transformation programmes.\nEnsure end-user communications are timely, clear, audience-appropriate, and action-oriented.\nPartner with Corporate Communications, Human Resources, and key business stakeholders to align messaging and communication standards.\nDrive awareness and adoption of technology initiatives across the organisation.\nOrganisational Change Management (OCM)\nLead change impact assessments for major technology programmes and projects.\nSupport project teams with change planning, stakeholder analysis, communication strategies, and adoption activities.\nMonitor and report on organisational readiness, stakeholder engagement, and change risks.\nEmbed change management practices into project governance and delivery methodologies.\nPartner with Programme Management Office (PMO) teams to ensure change activities are integrated into overall project plans.\nInternal & Site-Based Communications\nCoordinate location-specific and regional technology communications where required.\nAdapt enterprise communications to local audiences while maintaining global alignment.\nSupport internal awareness campaigns, technology events, and employee engagement initiatives.\nStakeholder & Cross-Functional Coordination\nAct as a central point of coordination between:\nTechnology Delivery Teams\nCyber Security\nIT Operations\nProgramme & Project Management Offices\nCorporate Communications\nHuman Resources\nBusiness Leadership Teams\nExternal Partners and Managed Service Providers\nThe role will ensure consistency, accuracy, and alignment across all technology-related communications and change activities.\nQualifications & Experience\nRequired\nProven experience in IT Communications, Organisational Change Management, IT PMO, Transformation, or Technology Enablement roles.\nExperience producing executive and senior leadership reporting.\nStrong understanding of technology delivery, service management, and business transformation environments.\nAbility to engage and influence stakeholders across all organisational levels.\nExcellent written, verbal, and presentation skills.\nDemonstrated ability to simplify complex technical information for non-technical audiences.\nExperience operating in large, matrixed organisations.\nPreferred\nExperience supporting enterprise-scale technology transformations.\nExposure to ERP, Cyber Security, Infrastructure, Cloud, or Digital Transformation programmes.\nKnowledge of recognised change management frameworks such as Prosci, ADKAR, or equivalent methodologies.\nExperience working with managed service providers, outsourcing partners, or system integrators.\nKey Competencies\nExecutive communication and storytelling\nStrategic reporting and business insight generation\nStakeholder engagement and influence\nOrganisational change management\nRisk and issue awareness\nIncident and crisis communications\nStrong planning and coordination skills\nExceptional attention to detail\nAbility to work effectively under pressure\nStrong relationship-building capability\nTools & Technologies\nMicrosoft Office Suite (PowerPoint, Word, Excel)\nMicrosoft Teams and SharePoint\nProject and portfolio management tools\nReporting and dashboard platforms\nEmployee survey and feedback tools\nSuccess Measures\nHigh-quality executive and governance reporting delivered on time.\nConsistent and effective technology communications across the organisation.\nImproved visibility of change impacts, readiness, and adoption risks.\nStrong stakeholder engagement and confidence in communications.\nSuccessful adoption of key technology initiatives and transformation programmes.\nTrusted and effective communications during major incidents and periods of organisational change.","description_format":"text","description_chars":5956,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Information 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