{"id":4244779,"url":"https://alion.io/job/cpl-systems-support-administrative-assistant","title":"Systems Support & Administrative Assistant","company":{"id":2268173,"name":"Cpl","domain":"cpl.com","url":"https://alion.io/company/cpl-com","size_band":"1001-5000","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"B","score":76,"open_postings":58,"ghost_share":0,"stale_share":0.931,"repost_share":0.017,"time_to_fill_p50_days":27,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"contractor","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":41000,"max":41000,"currency":"EUR","period":"year","gross":null,"usd_annual":45330},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-13T11:36:09Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T10:48:00Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"URGENT REQUIREMENT - IMMEDIATE START\nSystems Support & Administrative Assistant (Digital Learning)\nLocation: Dublin (Hybrid - 3 days onsite, 2 days WFH)\nContract: 4-Month Temporary Contract\nSalary: €41,000 per annum (pro-rata)\nAvailable immediately?\nJoin a busy Public Service Digital Learning team!\nOur client has an urgent opening for a Systems Support & Administrative Assistant to join their 6-person team following the launch of a new LPX Learning Management System (LMS).\nWhile an immediate start is ideal, they will wait for the right person. Full training on the LPX platform is provided!\nThis fast-paced role splits your time between first-line helpdesk support (approx. 80 tickets/week) and day-to-day L&D training coordination.\nWhat You’ll Do:\n Helpdesk & LPX Support: Handle ~80 tickets/week, set up user logins, resolve laptop/access queries, and troubleshoot routine LMS issues.\n L&D Coordination: Schedule high-volume online courses, manage session logistics (attendance, billing, cancellations) in line with SLAs/GDPR, and update learner records.\n Virtual Hosting & Reporting: Provide live technical support for webinars/virtual classrooms and run LMS usage and helpdesk reports.\nWhat You Need:\n Leaving Certificate (or equivalent) plus a relevant qualification, certification, or proven experience in IT support, learning technologies, or information systems (technical accreditation is a big plus!).\n 2+ years’ experience in high-volume, multi-process administration and operations.\n Proven helpdesk experience supporting an LMS, CRM, or similar user-facing system (logins, remote troubleshooting).\n Strong MS Office skills, sharp attention to detail, and the ability to explain tech clearly to non-technical users.\nApply Now - Interviews Happening ASAP\nEmail  with your CV and cover letter, using the subject: IMMEDIATE START Systems Support & Administrative Assistant \n#UrgentHiring #ImmediateStart #DublinJobs #LMS #LPX #ITSupport #Helpdesk #LandD #TempJobs #IrishJobs","description_format":"text","description_chars":2009,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T12:25:22Z"}],"visa":[{"country":"IE","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Irish employment permits in 12 months: 21","filings_12m":21,"filings_prev_12m":79,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Employment permits","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["Department of Enterprise, Trade and Employment: employment permits issued to companies"],"filings_for_role_12m":0}],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:3","agency","stale_co","urgency","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-14T05:58:10Z"},"pay":{"stated_usd_annual":45330,"is_top_pay":false},"html_url":"https://alion.io/job/cpl-systems-support-administrative-assistant","json_url":"https://alion.io/job/cpl-systems-support-administrative-assistant.json","meta":{"generated_at":"2026-11-14T13:11:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13312,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2268173},"rest":"https://alion.io/mcp/rest/get_company?id=2268173"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcpl-systems-support-administrative-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcpl-systems-support-administrative-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcpl-systems-support-administrative-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cpl-systems-support-administrative-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcpl-systems-support-administrative-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4244779}},{"tool":"search_jobs","arguments":{"company":"cpl.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4244779},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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