{"id":785199,"url":"https://alion.io/job/cpoms-implementation-specialist-uk","title":"Implementation Specialist - UK","company":{"id":720180,"name":"Centralparkoralsurgery","domain":"centralparkoralsurgery.nyc","url":"https://alion.io/company/centralparkoralsurgery","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Skipton, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":175000,"period":"year","method":"role_country_seniority_unknown","sample_n":229},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-08-13T14:20:21Z","employer_posted_date":"2026-08-17","last_verified_at":"2026-11-09T03:04:09Z","board_verified":true,"closed_at":null,"days_open":87,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":87},"description":"Implementation Specialist - UK \n\nEmployment Type: \n\nFull Time and Permanent\n\nLocation: \n\nHybrid/Skipton\n\nDepartment: \n\nProfessional Services \n\nReports to: \n\nProfessional Services Manager \n\nIn-Office Requirement: \n\n3 days per week in the Skipton office\n\nTravel Requirement: \n\nOn site customer meetings/training will be required\n\nWork Schedule: \n\n8.30am - 5.00pm Monday to Thursday. 8.30am - 4.30pm Friday. One hour lunch break each day.\n\nPosition Overview: \nThe Implementation Specialist is a key position to support CPOMS continued growth and expanding our market leading position by ensuring a successful implementation across all products for our clients. The Implementation Specialist will be responsible for the following:\nThe implementation of CPOMS, StaffSafe, Engage, VisitorSafe, Raptor Emergency Management, and other related systems as necessary.\nDelivering the highest levels of customer satisfaction through project management of implementations, services, and trainings.\nComplying with data privacy legislation.\nJob Duties & Responsibilities: \nMeet with clients following the sale to align on goals, priorities, stakeholders, and timelines. \nCreates a project plan outlining the roles and responsibilities needed to meet customer goals. \nEnsures the completion of key milestones to achieve customer goals. \nCommunicating with clients throughout the implementation process. \nEnsuring that the project team is aware of key deliverables and project milestones. \nDemonstrates well-rounded knowledge of CPOMS products and training approaches. \nManages complex implementations with small-market customers. \nAdheres to departmental process and procedure and maintains systems of record. \nFacilitates training to administrative and end users of the CPOMS and Raptor software.Supporting the Professional Services Manager and the wider Team with all administration tasks.\nUpdating and maintaining customer databases using Salesforce and internal systems.\n\nPersonal Attributes: \nOrganised, disciplined, with a flexible independent approach and a strong ability to multi-task and manage multiple high priority projects. \nEmotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills. \nStrong communicator, personable and collaborative. \nDemonstrate maturity and acumen navigating business and professional environments. \nComfortable working independently. \nDemonstrated experience in leading business process reviews, design reviews and change management with clients. \nExcellent hands-on skills with office productivity tools. Strong desire to learn. \n\nStrong analytical and troubleshooting skills. \nExceptional interpersonal skills and ability to explain software to non-technical users. \nDesirable\nPrevious experience of working with/using CPOMS products in educational setting\nOther:\nMust be flexible to work outside core hours for customer training as and when necessary and may include overnight stays\nFull, clean driving licence and access to a vehicle \n Must be able to attend the office in Skipton 3 days per week.","description_format":"text","description_chars":3082,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Dental Clinics"],"lifecycle":[{"event":"open","at":"2026-09-12T01:41:52Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.393,"p_room":0.28,"age_days":86,"expected_fill_days":25,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/cpoms-implementation-specialist-uk","json_url":"https://alion.io/job/cpoms-implementation-specialist-uk.json","meta":{"generated_at":"2026-11-09T04:22:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3577,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":720180},"rest":"https://alion.io/mcp/rest/get_company?id=720180"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcpoms-implementation-specialist-uk"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcpoms-implementation-specialist-uk"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcpoms-implementation-specialist-uk"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/cpoms-implementation-specialist-uk\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcpoms-implementation-specialist-uk"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":785199}},{"tool":"search_jobs","arguments":{"company":"centralparkoralsurgery.nyc","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":785199},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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