{"id":709738,"url":"https://alion.io/job/cprime-software-licensing-specialist","title":"Software Licensing Specialist","company":{"id":673347,"name":"Cprime","domain":"cprime.com","url":"https://alion.io/company/cprime","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":15,"ghost_share":0,"stale_share":0.467,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India","Chennai, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":3500,"max_usd":8500,"period":"year","method":"role_seniority_country_cell","sample_n":60},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false},{"name":"Agile","optional":true},{"name":"AWS","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-07-23T11:59:58Z","employer_posted_date":"2026-07-23","last_verified_at":"2026-11-03T18:56:42Z","board_verified":true,"closed_at":null,"days_open":103,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":102},"description":"Work Schedule: The role operates primarily in US Shift timings (6:30 pm - 3:30 am IST) and requires regular collaboration with global stakeholders, certification providers, instructors, and cross-functional teams.\nRole Overview:\nWe are seeking a detail-oriented and analytical Software Licensing Specialist to support our global Sales and Delivery teams with software licensing, renewals, sales operations, customer coordination, and data management. This role is ideal for professionals with 2+ years of experience looking to grow their career in the SaaS industry while gaining exposure to enterprise systems, global operations, and software licensing best practices.\nKey Responsibilities:\nManage the end-to-end software licensing and maintenance renewal lifecycle, ensuring timely, accurate, and customer-focused execution.\nPrepare and maintain software licensing quotes for new licenses, renewals, upgrades, and cross-grades using Salesforce, Jira Service Management, vendor portals, and Microsoft Excel.\nResearch customer contracts, licensing entitlements, renewal history, and software requirements to ensure quote accuracy, licensing compliance, and successful renewals.\nManage and prioritize software licensing requests, renewal opportunities, and purchase orders while meeting service level expectations and business priorities.\nServe as the primary point of contact for software licensing and renewal inquiries, providing exceptional customer support throughout the sales and renewal lifecycle.\nPartner with Sales, Professional Services, Consulting Delivery, Finance, Accounts Receivable, Collections, and software vendors to support licensing opportunities and deliver a seamless customer experience.\nIdentify renewal, cross-sell, and upsell opportunities and collaborate with the Sales team to maximize customer value and revenue growth.\nMaintain accurate customer, contract, licensing, and renewal records in Salesforce and other business systems, ensuring data integrity.\nPrepare renewal pipeline, operational, and management reports while tracking renewal performance and renewal outcomes.\nContribute to process improvements by documenting, streamlining, and automating licensing and renewal workflows to improve operational efficiency.\nQualifications & skills:\nBachelor's degree in Business, Commerce, Information Technology, or a related field.\n2+ years of experience in Software Licensing, Software Renewals, Sales Operations, Sales Support, Customer Success, or Contract Administration.\nExperience supporting B2B SaaS software licensing and subscription renewals.\nExperience preparing software licensing quotations and managing renewal pipelines.\nProficiency in Salesforce CRM and Microsoft Excel.\nStrong analytical, research, and problem-solving skills with exceptional attention to detail.\nExcellent customer relationship management and stakeholder management skills.\nStrong written and verbal communication skills.\nAbility to manage multiple priorities in a fast-paced environment.\nExperience collaborating with global teams across multiple time zones.\nCuriosity and willingness to continuously learn software products, licensing models, and vendor programs.\nPreferred Skills:\nExperience with Salesforce automation or workflow configuration.\nExperience in Sales Operations, Contract Administration, or Software Licensing Renewals.\nHands-on experience with Atlassian products (Jira, Jira Service 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