{"id":2118069,"url":"https://alion.io/job/craftware-senior-delivery-manager-crm","title":"Senior Delivery Manager (CRM)","company":{"id":4184851,"name":"Craftware","domain":"craftware.com","url":"https://alion.io/company/craftware-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_board_market","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":["PL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":127000,"period":"year","method":"role_seniority_country_cell","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Databricks","optional":false},{"name":"UiPath","optional":false}],"status":"live","first_seen_at":"2026-10-07T13:20:00Z","employer_posted_date":null,"last_verified_at":"2026-10-07T13:20:00Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":11},"description":"Craftware is a technology company of over 500 experts, empowering large organizations to solve complex business challenges with modern IT solutions - from sales systems and automation to data platforms and AI. We operate where technology must be reliable, secure, and scalable. We deliver end-to-end projects: from analysis and architecture through implementation to development and maintenance. We are a trusted partner of industry leaders such as Salesforce, Veeva, UiPath, and Databricks.\nModel: remote\nEngagement: full-time\nResponsibilities:\nMake sure delivery standards and best practices are followed across CRM projects\n\nDrive continuous improvement in delivery processes, tools and methodologies\n\nMonitor project performance, KPIs and how well projects meet quality benchmarks\n\nHelp project teams solve delivery challenges and manage risks\n\nEncourage knowledge sharing and the adoption of CRM delivery frameworks\n\nWork with stakeholders to align CRM delivery with business goals\n\nCoach and guide project managers and delivery teams\n\nRequirements:\nProven hands-on experience delivering CRM projects (must-have), such as Salesforce, Microsoft Dynamics or similar platforms\n\nSeveral years in delivery management, project or program management, or PMO roles in IT or consulting\n\nExperience defining and improving delivery standards, frameworks and quality processes\n\nGood knowledge of delivery KPIs, project health monitoring and risk management\n\nExperience coaching or mentoring project managers and delivery teams\n\nStrong stakeholder management skills, with the ability to link delivery to business outcomes\n\nFamiliarity with Agile, hybrid and traditional delivery approaches\n\nFluent English\n\nWe offer:\nB2B contract (up to 150 PLN net/h + VAT)\n\nFully remote service delivery\n\nBroad range of projects (internal, international) - genuine variety of clients and tasks\n\nBudget for skills development and certifications as part of the collaboration\n\nRegular collaboration reviews and discussion of project scope\n\nAdditional benefits available as part of the collaboration\n\nNetworking and team-building events for project teams\n\nTech stack\nCRM\nProject Management\nAgile","description_format":"text","description_chars":2168,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Poland","iso":"PL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-08T22:59:03Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.814,"p_room":1,"age_days":9,"expected_fill_days":28,"reasons":["seen:9","velocity","win:early"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/craftware-senior-delivery-manager-crm","json_url":"https://alion.io/job/craftware-senior-delivery-manager-crm.json","meta":{"generated_at":"2026-10-19T00:38:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":170,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4184851},"rest":"https://alion.io/mcp/rest/get_company?id=4184851"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcraftware-senior-delivery-manager-crm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcraftware-senior-delivery-manager-crm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcraftware-senior-delivery-manager-crm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/craftware-senior-delivery-manager-crm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcraftware-senior-delivery-manager-crm"}]}