{"id":2645884,"url":"https://alion.io/job/crafty-site-merchandiser-2","title":"Site Merchandiser","company":{"id":723183,"name":"Crafty","domain":"craftydelivers.com","url":"https://alion.io/company/crafty-4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T19:44:51Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-24T10:04:24Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Who We Are:\nCrafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.\nOur commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!\nThe Role:\nSan Jose, CA\nPart-Time, Monday - Friday 1:00 PM - 7:00 PM\nCrafty’s Site Merchandisers are the wheels that kept our pantry offering running. They are the human element and the friendly face that own the merchandising execution of multiple client-site experiences on a daily basis; supporting each site’s product merchandising, inventory management & order replacement, in addition to equipment management.\nThis is a high-energy role for people who derive joy from a meticulously organized shelf and positive energy from being around people. Crafty is looking for a Site Merchandiser whose responsibilities will include:\nMulti-Site Merchandising: Take pride in your spaces by owning client’s office kitchens & pantries and highly organized storage rooms, complete expiration checks and product rotations as needed\nCustomer Service: With support from your manager, engage with our clients and other Crafty team members onsite, delivering the highest quality service\nMaintenance + Inventory: Perform routine maintenance on machines (such as coffee & kegerators), quality control checks, and completion of task lists (inventory, budget)\nCommunication: Communicate and escalate any location needs or safety concerns your manager, and accurately complete pre/post route paperwork\nRequired Attributes:\nOperationally Sound: Ensures that all operations run smoothly, efficiently, and effectively, adhering to best practices and standards.\nReliable: Shows accountability, punctuality, and consistency in fulfilling commitments. Maintaining high service standards, fostering client trust, and contributing to operational efficiency.\nClient Obsessed: Demonstrates a deep commitment to understanding and exceeding client needs and preferences, consistently showing eagerness and patience in all client interactions.\nAutonomy: Autonomy empowers client operations team members to act decisively, innovate, and continuously improve, ultimately leading to enhanced client relationships, operational efficiency, and overall success in their roles through site and task ownership.\nAttention to Detail: Demonstrates exceptional attention to detail by meticulously overseeing merchandising, inventory management, and ownership responsibilities to ensure precision, consistency, and excellence in all aspects of operations.\nResilient: Quickly adapts to change, anticipates and addresses challenges with strong problem-solving skills, and maintains a positive attitude to ensure ongoing success.\nMust be able to remain stationary for 50% of the time and capable of pushing, pulling, and lifting boxes weighing up to 50 pounds throughout the client site as needed\n\nCollaborative:\nEncompasses the ability to work effectively with others towards shared goals while providing and receiving constructive input to enhance individual and team performance\nDemonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success.\n\nEffective Communicator: Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions.\nDon’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.\nExpected Results:\nGoal: Achieve a 95% annual client retention rate by delivering top-tier on-site operations and exceptional client experiences, ensuring all client goals are met and exceeded, for at least 6 consecutive months by completing these initiatives:\nInitiative #1:Task Ownership: Complete daily task lists with an average of 95% successful shift completion week over week as measured via Tableau on a monthly basis.\nMeasured through:\nOn time arrival at client site (hitting delivery windows)\nComplete task list\nTask list needs to be rated “good”\n\nInitiative #2:Quality control: Maintain an average of 95% or greater on all quality control checks quarterly.\nInitiative #3: Client Satisfaction: Assist in supporting all client requests on a weekly basis, working with your manager and the site point of contact.\nWhat we offer:\nOur people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart people who work incredibly hard and have fun along the way.\nWe are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!\nLastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.\nOur compensation amount for this role is $24 an hour in the California market. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.\nCrafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.","description_format":"text","description_chars":6503,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Office Management","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-15T20:07:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":8,"expected_fill_days":34,"reasons":["conf:0","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/crafty-site-merchandiser-2","json_url":"https://alion.io/job/crafty-site-merchandiser-2.json","meta":{"generated_at":"2026-10-24T12:27:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17871,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":723183},"rest":"https://alion.io/mcp/rest/get_company?id=723183"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrafty-site-merchandiser-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrafty-site-merchandiser-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrafty-site-merchandiser-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crafty-site-merchandiser-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrafty-site-merchandiser-2"}]}