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Inside Sales Representative

Crane Company • Manufacturing • Supply Chain • 2 months ago
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Salary
≈ $81k – $181k per year (Estimated)
Location
In office (Cwmbran)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Aug 24, 2026. Crane Company scores B on the Alion truth index.

Overview
Company
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Crane Company

Crane Company is a diversified industrial manufacturer headquartered in Stamford, Connecticut, that makes engineered components for aerospace, defense and electronics customers and valves, pumps and fluid handling products for process industries. Founded in Chicago in 1855 by Richard Teller Crane, it took its current form in 2023 when Crane NXT was spun off, and it runs plants in the US, the UK and Ireland through its Aerospace and Electronics and Process Flow Technologies segments. It hires quality, manufacturing, test and embedded software engineers, assemblers, welders, production technicians, sales engineers and finance analysts.
craneco.com • HQ: Stamford, United States • Transportation & Logistics • Professional Services • Nonprofits & Foundations • Supply Chain • Manufacturing • 1001-5000 employees • Est. 1855
Tech stack of Crane Company
  • PRINCIPLE RESPONSIBILITIES:
    • RFQ
      • Serves as a direct Super Service, Platinum & Silver customer contact for quote processing and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer requirements.
      • Processes Super Service, platinum & Silver customer quotations in a timely and accurate manner.
      • Controls and manages RFQ workflow
      • Reviews and validates quoted delivery with appropriate Production personnel prior to order entry. Prepares written response to Super Service, Platinum & Silver customer if delivery situation has changed.
      • Supplies information to Super Service, Platinum & Silver customers concerning pricing, delivery, technical inquiries, shipment details, etc.
      • Quotation follow up for order execution
    • ORDER FEEDBACK
      • Serves as a direct Super Service, Platinum & Silver customer contact for order feedback and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer order requirements.
      • Processes Super Service, Platinum & Silver customer feedback requests in a timely and accurate manner.
      • Controls and manages Feedback Workflow
      • Reviews and validates Super Service, Platinum & Silver customer order deliveries with appropriate Production personnel and prepares a written response to customer if delivery situation has changed.
    • ORDERS
      • Supports order booking and administration process
    • COMPLAINTS
      • Controls and manages CAT A/B VOC Workflow process
    • OTHER
      • Coordinates Fusion Maintenance and Price List Creation
      • KPI Management
      • Investigates and verifies accuracy of all debit and credit adjustments to customer accounts
      • Analyzes project wins and losses.
      • Inside Sales Initiatives
      • Performs other duties as required.
  • QUALIFICATIONS/EXPERIENCE
    • Preferably Honours degree in business management (or similar, e.g., marketing, sales), or Minimum 5 years’ experience in Customer Service / Inside Sales
    • Knowledge of Systems Administration and Management
    • Excellent PC skills (MSO) / Excellent interpersonal / telephone skills.
    • Detail orientated, able to maintain accuracy under pressure
  • ORGANISATION STRUCTURE
    • Reports directly to the Inside Sales Operations Manager
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