{"id":1719259,"url":"https://alion.io/job/crane-co-inside-sales-representative","title":"Inside Sales Representative","company":{"id":2017529,"name":"Crane Company","domain":"craneco.com","url":"https://alion.io/company/craneco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":10,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cwmbran, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":181000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":74},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-24T00:00:00Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-05T01:37:06Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"PRINCIPLE RESPONSIBILITIES:RFQServes as a direct Super Service, Platinum & Silver customer contact for quote processing and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer requirements.\nProcesses Super Service, platinum & Silver customer quotations in a timely and accurate manner.\nControls and manages RFQ workflow\nReviews and validates quoted delivery with appropriate Production personnel prior to order entry. Prepares written response to Super Service, Platinum & Silver customer if delivery situation has changed.\nSupplies information to Super Service, Platinum & Silver customers concerning pricing, delivery, technical inquiries, shipment details, etc.\nQuotation follow up for order execution\n\nORDER FEEDBACKServes as a direct Super Service, Platinum & Silver customer contact for order feedback and acts as the primary liaison between customers, distributors, subsidiaries and field sales force for fulfilling customer order requirements.\nProcesses Super Service, Platinum & Silver customer feedback requests in a timely and accurate manner.\nControls and manages Feedback Workflow\nReviews and validates Super Service, Platinum & Silver customer order deliveries with appropriate Production personnel and prepares a written response to customer if delivery situation has changed.\n\nORDERSSupports order booking and administration process\n\nCOMPLAINTSControls and manages CAT A/B VOC Workflow process\n\nOTHERCoordinates Fusion Maintenance and Price List Creation\nKPI Management\nInvestigates and verifies accuracy of all debit and credit adjustments to customer accounts\nAnalyzes project wins and losses.\nInside Sales Initiatives\nPerforms other duties as required.\n\n QUALIFICATIONS/EXPERIENCEPreferably Honours degree in business management (or similar, e.g., marketing, sales), or Minimum 5 years’ experience in Customer Service / Inside Sales\nKnowledge of Systems Administration and Management\nExcellent PC skills (MSO) / Excellent interpersonal / telephone skills.\nDetail orientated, able to maintain accuracy under pressure\n\n ORGANISATION STRUCTUREReports directly to the Inside Sales Operations Manager","description_format":"text","description_chars":2182,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Supply Chain","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-02T19:57:08Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-03T21:09:13+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.477,"p_room":0.44,"age_days":41,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:tail","crowd:brand"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/crane-co-inside-sales-representative","json_url":"https://alion.io/job/crane-co-inside-sales-representative.json","meta":{"generated_at":"2026-10-05T03:09:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4297,"day_limit":5000,"remaining_today":703,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}