{"id":1671126,"url":"https://alion.io/job/crane-cts-patient-care-coordinator","title":"Patient Care Coordinator","company":{"id":2126202,"name":"crane_cts","domain":"cranects.com","url":"https://alion.io/company/cranects","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["West, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-31T20:14:31Z","employer_posted_date":"2026-08-31","last_verified_at":"2026-10-24T15:08:32Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"About Crane Center for Transgender Surgery\nThe Crane Center is a world-renowned Transgender surgical practice, with locations in Greenbrae, California, Boulder, Colorado, and Austin, Texas. We have eight highly specialized surgeons and a multidisciplinary clinical team which allows us to offer all aspects of gender-affirming surgery.\nWe believe in putting the Patient First, and we strive to give employees a work-life balance that allows the company to recruit and retain the best and the brightest.\nThe Patient Care Coordinator (PCC) is a clinically trained, lived-experience resource, guiding patients and caregivers through the Crane Center surgical process. The PCC is responsible for patient retention, and the constant contact for patients throughout the course of their treatment at the Crane Center. The PCC serves as the liaison between the clinical team, the administrative team, and the patient.\nWe highly encourage members of the LBGTQIA+ community to apply\nPrimary Job Responsibilities\nReview and Respond to Outreach Emails, provide ongoing support via phone, or email.\nSolicits referrals from patients, creating excitement for sharing a positive experience with friends and family. \nOrients and educates patients and their families to practice and assists patients in navigating through the patient experience. \nProvides educational information, under the direction of Physician Assistant or Medical Provider, related to treatments, procedures, medications, and continuing care requirements. \nAddresses patient concerns and coordinates resolution with appropriate staff to ensure prompt attention, following through with patient until resolved. \nAssist in monitoring patient charts and collaborate with clinical staff to ensure patient is progressing toward their surgery. \nProvide support to the front office staff, as needed or directed. \nPerforms basic clerical duties including answering the phone, maintaining records, and filing. \nGeneral office skills including keyboarding, office computer software, filing, answering telephones, email, faxing and copying. \nAssist during office visits, rooming patients, vital signs, taking medical histories, wound care, suture removal, preparing for exams etc. \nMaintains confidentiality and compliance with HIPAA regulations in handling patient information.\nOther duties as assigned.\nRequired Experience, Education, Abilities, and Skills\nBachelor’s or associate Degree in a clinical field. A college degree can be substituted with license/credentials in a related field, or years of experience in a medical practice/hospital.\n2 years’ experience in a medical related field, required.\nCertification in either CMA, CNA, PCT, EMT, or similar, preferred.\nBLS Provider credentialed from the American Heart Association (AHA), preferred.\nMust have recent clinic experience.\nMust have excellent interpersonal skills.\nMust be able to work well as part of a team and independently.\nMust be organized, able to multitask and have excellent computer skills.\nKnowledge of Medical Terminology.\nExperience with EMR, MAC, Office 365 and other related product.\nAbility to speak, read and write in Spanish, preferred.\nAdditional Details\nM-F, 40 hours per week\nBased in TX office\nPay range - $24/hour","description_format":"text","description_chars":3242,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Aesthetic Medicine & Plastic Surgery"],"lifecycle":[{"event":"open","at":"2026-10-02T06:40:11Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.428,"p_room":0.28,"age_days":53,"expected_fill_days":20,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/crane-cts-patient-care-coordinator","json_url":"https://alion.io/job/crane-cts-patient-care-coordinator.json","meta":{"generated_at":"2026-10-24T17:46:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25898,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2126202},"rest":"https://alion.io/mcp/rest/get_company?id=2126202"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrane-cts-patient-care-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrane-cts-patient-care-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrane-cts-patient-care-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crane-cts-patient-care-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrane-cts-patient-care-coordinator"}]}