{"id":1627911,"url":"https://alion.io/job/crawco-business-analyst","title":"Business Analyst","company":{"id":2120801,"name":"crawco","domain":"crawco.co.uk","url":"https://alion.io/company/crawco-co-uk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":848},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false}],"status":"closed","first_seen_at":"2026-09-11T14:02:25Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-03T01:43:18Z","board_verified":false,"closed_at":"2026-10-03T01:43:18Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"Performs business and productivity analyses, conducts research and organizational studies, and develops methods and procedures which relate to either manual or automated systems or methodologies, and makes recommendations to improve department and corporate effectiveness and efficiency. This role will be primarily responsible for scheduling and organizing team work sessions, documenting outcomes and obtaining signoffs from participants.\nThe role will also work closely with VP, Managing Director, Account Executives for Client Services to enhance the client engagement experience, future state process design and ensure client satisfaction through routine business and productivity analyses while fostering clear communications between business units and clients.\n Stay current on industry best practices and share with the team.\nDevelops, writes, publishes and maintains standard operating procedures and documentation in support of manual or automated systems, including screen layouts, reports, interfaces, etc.\nConducts research studies of business operations and systems to assist in improving productivity through more efficient use of application systems.\nParticipates in the planning and conducting of pilots and the development of training as requested.\nProvides various data and information to the business units to enable the department to make appropriate business decisions. Assists in developing priorities within the business units and then within the company.\nMay participate in the development of business automation request requirements for new or existing system designs. \nEvaluates and critiques software packages, productivity management programs, and emerging technologies for applicability to the business. Participates in analyzing and helping to incorporate new technologies and software packages into existing or future systems where appropriate, in partnership with others in the business unit and IT.\nMay prepare project budgets and cost/benefit analyses, as requested.\nHelps to provide the business areas with additional business understanding of areas other than their own.\nCoordinates with the business units and other entities to ensure that work processes and standard operating procedures that impact other areas are effectively and appropriately integrated to maximize overall benefits.\nConducts audits to ensure compliance and effectiveness of standardized models, procedures, and system requirements.\nRepresents Crawford at meetings with customers, vendors and outside consultants, as requested.\nKeeps Manager informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to Manager for direction.\nPerforms other related duties as required or requested.\nAssists with billing and collections.\nUpholds the Crawford Code of Conduct.\n Bachelor's degree in Business Administration, Accounting/Finance, Industrial Engineering, or a related field.\nEquivalent combination of education and experience is also considered.\nOne to three years of professional experience providing a working knowledge of applied business analysis concepts.\nExcellent skills with Microsoft Word, Excel, PowerPoint, Visio, Power BI, etc.\nDemonstrates ability to manage projects involving planning, coordinating, and controlling.\nWorking knowledge of project techniques and software is desirable.\nProficiency in business process engineering, data management, and analytics.\nDemonstrates sound skills in fact gathering, defining objectives, and determining alternatives.\nAbility to analyze problems, develop hypotheses, and make sound recommendations.\nDemonstrates effective and diplomatic oral and written communication skills, including the ability to develop and convey complex information clearly and persuasively (including formal presentations) and to respond to questions from all levels of the organization.\nDemonstrates a sound knowledge of technology and how to relate business needs in data processing terms.\nProficiency in developing financial models.\nProactive and detail-oriented approach, with a focus on delivering high-quality outcomes.\nEffective time management skills, with the ability to manage multiple priorities simultaneously.\nGood time management skills and excellent attention to detail.\nStrong sales and client orientation skills.\nGood computer, systems, and software skills.\nStrong analytical and problem-solving ability.\nWell versed in benchmarking and its interpretation.\nStrong understanding of the insurance/TPA industry and marketplace.","description_format":"text","description_chars":4570,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Government","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-01T21:11:24Z"},{"event":"close","at":"2026-10-03T01:43:18Z"}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/crawco-business-analyst","json_url":"https://alion.io/job/crawco-business-analyst.json","meta":{"generated_at":"2026-10-03T03:15:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2958,"day_limit":5000,"remaining_today":2042,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}