{"id":1627905,"url":"https://alion.io/job/crawco-sr-claims-clerk-2","title":"Sr Claims Clerk","company":{"id":715690,"name":"Crawford & Company","domain":"crawco.com","url":"https://alion.io/company/crawco-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":19,"ghost_share":0,"stale_share":0.842,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":12,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-21T14:26:37Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-27T05:31:56Z","board_verified":true,"closed_at":null,"days_open":66,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":66},"description":"We're Hiring: Senior Claims Clerk (Remote)!\nLooking for a detail-driven professional who thrives in a fast-paced environment? Join us as a Senior Claims Clerk and play a vital role in supporting our claims team from the comfort of your home! You'll help keep operations running smoothly by managing documentation, processing claim-related information, and providing essential administrative support that makes a real impact.\nWhy You'll Love This Role:\nFully Remote Opportunity\nCollaborative & Supportive Team\nMeaningful Work That Matters\nGrowth & Career Development Opportunities\nWhy Crawford & Company?\nSalary: $12.75 - $23.32 hourly\nComprehensive Benefits that support financial, physical, and mental wellness\nGenerous Employee Referral Bonus Program\nMultiple Employee Discounts\nReady to bring your organizational skills and attention to detail to a team that values your contributions? Apply today!\nMatches proper file and/or claim number on unidentified correspondence by use of the various automated systems for mail delivered by USPS/ACS/Unmatched mail queue in ODM.\nTypes a variety of material such as letters, benefit notices, or memorandums for medical appointment, attorneys, or external clients.\nPerforms control operator functions for various Service Center or Claim Office data systems.\nRetrieves and/or re-files items from central storage facility and maintains accurate records of file activity.\nReceives dock and messenger service deliveries and verifies accuracy of delivered material.\nPrepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing. This will include shipping/receiving computer equipment.\nPerforms a variety of clerical duties such as answering telephones, taking messages, dispersing faxes, making payments, sort/preparing files, and data entry.\nAssists in updating jurisdictional notices and manuals used in the office.\nPulls files from storage for in-house state audits.\nPrepares files in electronic form for state audits (payment history, file notes, and gathering medical reports).\nContacts agents and insured on routine claims to obtain coverage information or obtains through the various systems.\nIssues payments, requests wage information for the adjusters, orders surveillance, and completes medical calls to obtain the current work status.\nSchedules medical appointments and sends all appropriate correspondence relating to that appointment.\nPerforms other related work as required or requested.\nUpholds the Crawford Code of Conduct.\n High school diploma or GED; or the equivalent in related work experience.\nMinimum 5 years of experience in the claims/liability environment or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures.\nMust demonstrate basic knowledge of computer operations and of claim file systems and procedures.\nProficient in the Microsoft suite of products and like systems.\nMust be capable of working in a fast paced environment.\nMust be flexible, adaptable, and have excellent multi-tasking skills.\nMust be technically proficient.\nExcellent oral and written communication skills are essential.","description_format":"text","description_chars":3155,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Government","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-01T21:11:24Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.297,"p_room":0.28,"age_days":66,"expected_fill_days":16,"reasons":["conf:0","stale_co","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":false},"html_url":"https://alion.io/job/crawco-sr-claims-clerk-2","json_url":"https://alion.io/job/crawco-sr-claims-clerk-2.json","meta":{"generated_at":"2026-10-27T07:40:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8267,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":715690},"rest":"https://alion.io/mcp/rest/get_company?id=715690"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrawco-sr-claims-clerk-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrawco-sr-claims-clerk-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrawco-sr-claims-clerk-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crawco-sr-claims-clerk-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrawco-sr-claims-clerk-2"}]}