{"id":4269007,"url":"https://alion.io/job/crc-group-crc-benefits-benadmin-solutions-trainer-remote","title":"CRC Benefits - BenAdmin Solutions Trainer (Remote)","company":{"id":4996,"name":"CRC Group","domain":"crcgroup.com","url":"https://alion.io/company/crc-insurance-services","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":31,"ghost_share":0,"stale_share":0.935,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"HR","role_family":"HR","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T17:16:25Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T17:16:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.\nIf you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).\nRegular or Temporary:\nRegularLanguage Fluency: English (Required)\nWork Shift:\n1st Shift (United States of America)Please review the following job description:\nAt CRC Benefits, an industry leading provider of benefits services, we believe that it takes great employees to build a resilient organization. As a result of listening to our employees, CRC Benefits earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Benefits could be the place.This role is responsible for managing the broker experience throughout the new build and renewal process. This role involves collaborating with internal and external stakeholders, providing technical training and support, and analyzing client needs to recommend appropriate technology solutions while contributing to process improvement initiatives and maintaining a high level of customer service.\nOur employees work a remote schedule. Our teams collaborate through video and screen-sharing technology so you'll feel connected to the team while enjoying the convenience of working from home.\nREQUIRED RESPONSIBILITIES\nCollaborate with all pre- and post-sale/service groups to manage broker experience as a point of contact throughout new build and renewal processes implementation.\nConduct initial training and intake meetings with sales, brokers, BenAdmin to review necessary information for carrier installations and implementation assessment. During this time, the TST will gather missing information required, identify obstacles, set appropriate expectations, establish trust, offer additional training if needed, and build a relationship with broker.\nEnhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings. To include but not limited to CRQS, AWS, BenAdmin products and how they integrate. Be market technology experts.\nDemonstrate adaptive training styles to target audience’s capabilities/skills during regular client trainings and demos. Ability to educate client through virtual or in person meetings on offerings available within market and the necessary next steps including paperwork needed for submission to the BenAdmin team if applicable.\nAnalyze clients’ business needs and pain points and address them through promotion of technology solutions available within the market to elevate their business growth.\nContinuously monitor, document updates, and evaluate a brokers group build progress via internal tools and provide update communications as outlined through the entire build process.\nWork as a willing partner with each respective department to enhance the broker’s experience with each case; participates in projects and meetings as requested.\nProvide superior customer service to internal and external customers in all encounters that is timely, thorough, and appropriate.\nEnhance sales for assigned markets and improve current strategy of the company by demonstrating a working knowledge of all technology product offerings. To include but not limited to CRQS, AWS, BenAdmin products and how they integrate.\nParticipate, contribute, and review development of training, tools, document and Standard Operating Procedures while actively participating when requested in User Acceptance Testing (UAT) for new development tools or processes.\nAbility to work overtime and occasionally longer hours/weekends during peak business periods and travel for meetings occasionally; not to exceed 10%\nREQUIRED QUALIFICATIONS\nDegree in technology-based field or HS diploma/GED with 3-4 years working with technology software required.\n Minimum of three years of related experience in group health insurance, BenAdmin, broker agencies, carriers, or group benefits insurance.\nOutstanding verbal and video presentation skills.\nPositive attitude toward customer service (solution oriented and ability to deal with ambiguity).\n· Ability to professionally articulate clearly and conversationally, and compose clear, concise, professional correspondence and response letters/emails to internal and external clients.\nAbility to work in a team environment and build strong cross functional relationships.\nCompetent PC skills, proficiency in MS Office products and web browsers.\nDesired ability to work with both internal and external clients at all professional title levels.\nProficient in conducting technical product demo/training sessions on a regular basis.\nDemonstrated ability to easily learn new systems, applications and technology.\nDemonstrated ability to manage workload in many stages of process management.\nAbility to manage deadlines effectively.\nExcellent research and problem-solving skills with strong attention to detail.\nDemonstrates ability to follow a regular business cadence to organizing their workload, priorities, and activities in a timely manner.\nGeneral Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.\nCRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.\nEEO is the Law Pay Transparency Nondiscrimination Provision E-Verify","description_format":"text","description_chars":6568,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Insurance Brokers & Agencies"],"lifecycle":[{"event":"open","at":"2026-11-13T17:16:25Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":15,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T18:32:59Z"},"pay":null,"html_url":"https://alion.io/job/crc-group-crc-benefits-benadmin-solutions-trainer-remote","json_url":"https://alion.io/job/crc-group-crc-benefits-benadmin-solutions-trainer-remote.json","meta":{"generated_at":"2026-11-13T18:32:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37087,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4996},"rest":"https://alion.io/mcp/rest/get_company?id=4996"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcrc-group-crc-benefits-benadmin-solutions-trainer-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcrc-group-crc-benefits-benadmin-solutions-trainer-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcrc-group-crc-benefits-benadmin-solutions-trainer-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/crc-group-crc-benefits-benadmin-solutions-trainer-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcrc-group-crc-benefits-benadmin-solutions-trainer-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4269007}},{"tool":"search_jobs","arguments":{"company":"crcgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4269007},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}