{"id":2361602,"url":"https://alion.io/job/createfuture-principal-delivery-manager","title":"Principal Delivery Manager","company":{"id":52267,"name":"CreateFuture","domain":"createfuture.com","url":"https://alion.io/company/createfuture","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Edinburgh, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":136000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":50},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM Guardrails","optional":false},{"name":"Agile","optional":true},{"name":"AI Agents","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-12T14:31:05Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T09:41:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.\nWe’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.\nOur UK Benefits \n35 days leave (including bank holidays). \nPrivate medical insurance.\nEnhanced parental and adoption leave. \nFinancial coaching + 5% pension match.\n40 hours of paid learning and development.\n View our full list of UK benefits. \n CreateFuture is aGreat Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.\nJoin us on our journey. Let’s create tomorrow, together, today.\n About the role and team: \nYou lead delivery across a portfolio of engagements on one or more strategic accounts, taking accountability for outcomes, margin and client confidence at executive level. Working in partnership with Client Partners, you shape how we win, mobilise and grow work, set the commercial and AI-native delivery guardrails for your accounts, and build the next generation of delivery leaders. You're comfortable with ambiguity and pace, and you lead from the front on AI-native delivery in line with CreateFuture's AI-native SDLC.\nWhat you’ll be doing:\nTake full accountability for measurable outcomes across all live engagements on your accounts, providing macro-level oversight, strategic alignment and the primary escalation path. Lead the most complex, high-stakes situations, including scope re-baselining and rescues of in-flight programmes.\nBuild executive relationships across one or more accounts and influence strategic and transformation direction. Frame trade-offs clearly, surface problems the client hasn't named yet and arrive with a point of view. Hold a firm line where needed, protecting outcomes, delivery risk and margin, not just the relationship.\nOwn large project P&L and account-level margin health, including utilisation, burn rate and forecasting, in close partnership with the Client Partner. Set the commercial framework and guardrails for your account, and advise on complex partnership models such as fixed-price, risk-and-reward and outcome-based delivery.\n Partner with Client Partners to define multi-year account strategy and grow account value year on year. Play a pivotal role in shaping and winning large-scale pursuits, defining the delivery approach, pricing and team composition so new work delivers client satisfaction from day one. Delivery-led growth is something CreateFuture needs to do more consistently, and this role should lead by example.\nSet a unified, AI-enabled delivery vision across your accounts and own enterprise-level delivery risk on complex, novel or ambiguous work. Continuously improve how AI is embedded across the SDLC in your client context, influence stakeholders to adopt better approaches, and make sure the gains in quality, speed and cost are measurable and compound over time. Help shape CreateFuture's commercial approach to AI-native delivery.\nLine manage and develop delivery leaders, owning their career progression, coaching and performance. Build high-performance account cultures with succession pipelines so the next generation of leaders grows on your accounts. Own internal delivery capability objectives, support hiring and talent strategy, and represent CreateFuture externally through thought leadership.\nWe'd love to talk to you if you have:\nProven experience working within a digital transformation consultancy, delivering complex transformation projects for external clients.\nExperience operating at COO/CTO/CIO peer level, comfortable challenging senior stakeholders, providing strategic guidance, and being the person clients trust to tell them what they need to hear\nHave led AI-enabled delivery in practice: embedding AI tooling across the SDLC, evidencing the gains it created, and keeping your own AI knowledge current through deliberate learning and experimentation.\nHave line managed and developed delivery leaders, with examples of people you've grown into bigger roles.\nProven experience of commercial ownership, including managing Statements of Work (SOWs), change requests, budgets and project profitability.\nComfort with pace, ambiguity, and portfolio complexity. You will be managing a mix of short sharp engagements and long-term strategic accounts at the same time\nNice To Have\nFinancial Services, igaming or regulated industry experience (banking, fintech, payments, credit operations), understanding the regulatory landscape, real-time performance requirements, and multi-market complexity.\nExperience of forming and executing organisational transformation programmes.\nExperience scaling delivery teams across locations or markets as an account grows.\nHands-on experience with agentic AI tooling and a view on how it is changing delivery economics.\nFormal delivery/agile certifications (e.g. SAFe, PRINCE2, Scrum). \n\nWhat we’ll offer you:\nWe trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.\nWe offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.\nWe trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.\nOur hiring process\nWe try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.\nIt usually looks like this:\nCall with our Talent Acquisition Team \nRole specific capability interview \nDepending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.\nInclusion at CreateFuture \nWe believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.\nIf you need any adjustments or support during the application process, just. We will do what we can to help.\nWe look forward to your application!","description_format":"text","description_chars":6882,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-12T15:58:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/createfuture-principal-delivery-manager","json_url":"https://alion.io/job/createfuture-principal-delivery-manager.json","meta":{"generated_at":"2026-10-13T09:52:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52267},"rest":"https://alion.io/mcp/rest/get_company?id=52267"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fcreatefuture-principal-delivery-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fcreatefuture-principal-delivery-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fcreatefuture-principal-delivery-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/createfuture-principal-delivery-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fcreatefuture-principal-delivery-manager"}]}