{"id":2413625,"url":"https://alion.io/job/creatio-ai-engineer","title":"AI Engineer","company":{"id":17281,"name":"Creatio","domain":"creatio.com","url":"https://alion.io/company/creatio","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":63,"open_postings":69,"ghost_share":0.609,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Embeddings","optional":false},{"name":"Function Calling","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Hybrid Search","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"OWASP Top 10","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"Semantic Search","optional":false},{"name":"Semantic Search","optional":false},{"name":"SQL","optional":false},{"name":"Structured Outputs","optional":false},{"name":"Tool Use","optional":false},{"name":"Anthropic","optional":true},{"name":"AWS","optional":true},{"name":"AWS Bedrock","optional":true},{"name":"Azure","optional":true},{"name":"Fine-tuning","optional":true},{"name":"Knowledge Distillation","optional":true},{"name":"LLMOps","optional":true},{"name":"Model Distillation","optional":true},{"name":"OpenAI","optional":true},{"name":"Python","optional":true},{"name":"Vertex AI","optional":true}],"status":"live","first_seen_at":"2026-06-10T15:12:51Z","employer_posted_date":"2026-06-10","last_verified_at":"2026-10-13T08:47:33Z","board_verified":true,"closed_at":null,"days_open":124,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":124},"description":"Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.\nWe’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.\nIn 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.\nWho We’re Looking For:\nWe are looking for an AI Software Engineer to design, build, evaluate, and operate AI-powered capabilities within the Creatio platform. This is an AI-first engineering role: you will spend most of your time designing agents, engineering prompts and context, building retrieval and evaluation pipelines, and directing AI coding agents - with solid .NET engineering as the foundation rather than the whole job.\nYou will join the AI teams building the agent platform that enables AI agents to safely perform real work in the product: call tools and APIs, read and write data, maintain context and memory, follow permissions, and escalate to humans when needed.\nThe team also owns the core infrastructure for evaluation, monitoring, logging, observability, and cost/performance control, ensuring AI agents are reliable, scalable, secure, and production-ready.\nThis role combines strong software engineering expertise with hands-on AI engineering experience. You will work on enterprise-grade AI solutions, including assistants, copilots, knowledge systems, semantic search, RAG-based capabilities, and agentic workflows - and you will use AI coding agents as your primary daily development workflow.\nResponsibilities:\nDesign and implement AI-powered product features within the Creatio platform: assistants, copilots, agentic workflows, knowledge systems, RAG, and semantic search.\nDesign agent architectures - tools, memory and context strategy, orchestration, permissions, guardrails, and human-in-the-loop escalation - and choose the right pattern for each problem (single LLM call vs. tool-using agent vs. multi-agent).\nEngineer prompts, system instructions, and agent context as first-class artifacts: versioned, reviewed, and covered by evaluations.\nIntegrate LLM providers, MCP servers and tools, enterprise data sources, embedding pipelines, and vector/hybrid search into the platform.\nBuild evaluation datasets, offline and online evals, quality gates, and observability (tracing, logging, drift detection) for AI capabilities.\nMonitor and improve the quality, latency, cost, reliability, and security of AI capabilities in production, including prompt and model updates.\nIdentify and mitigate AI-specific risks: prompt injection, data exfiltration through tools, hallucinations, over-permissioned agents, and sensitive-data leakage.\nDevelop and maintain backend services using C# and .NET.\nUse AI coding assistants and engineering agents as the default development workflow; critically review and verify agent output; contribute reusable rules, skills, and prompts to the team.\nFollow the AI landscape closely and bring new models, tools, and patterns to the team.\nRequirements:\nMust have:\nHands-on experience shipping LLM-based features to production: prompt engineering, function/tool calling, structured outputs, context-window and cost management.\nPractical understanding of agent architectures (tool loops, planner/executor, multi-agent, human-in-the-loop), MCP, and at least one agent framework or SDK.\nWorking knowledge of RAG: chunking, embeddings, vector and hybrid search, re-ranking, grounding and citations, and common failure modes.\nExperience with AI evaluation (datasets, offline evals, LLM-as-judge), LLM observability and tracing, and AI security (prompt injection, OWASP Top 10 for LLM Applications, Responsible AI practices).\nDaily proficiency with AI coding agents: the ability to direct, review, and verify agent output rather than only write code by hand.\nSolid experience with C# and .NET, API design, distributed systems, and software architecture.\nExperience with SQL databases, automated testing, CI/CD, and cloud-native development; Docker and basic Kubernetes.\nStrong knowledge of engineering best practices and production-grade software development.\nNice to have:\nPython for prototyping, data work, and evaluation scripting.\nHands-on experience with a major AI platform (Anthropic API, Azure OpenAI, AWS Bedrock, Google Vertex AI).\nExperience building agent-facing tools or MCP servers.\nLLMOps practices: prompt and model versioning, evaluation gates in CI/CD, canary rollouts of prompt changes.\nFine-tuning, distillation, or adapter-based model customization.\nExperience with Creatio or other low-code CRM platforms.\nWhat to expect from us:\nGrowth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.\nFlexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.\nRecognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.\nInnovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.\nBenefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. 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